GW Trucks's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

GW Trucks

4.6

About this business

Location details

4930 Spring Park Rd, Jacksonville, FL, 32207, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.61,228 reviews
Select a rating
J. S.'s profile image
J. S. 
a week ago

I'm an out of state buyer that purchased a car from them three months ago. One owner, very low mileage. Salesman sent me a video walk around of the car, assured me on the phone it was in great condition, etc. Even said we're going to pull it into the shop one last time to make sure there's nothing wrong with it because we don't want to sell you a car with problems ... yet also was clear to note I was purchasing the car "as is." Once it got to me via carrier, I noticed there was not a drop of coolant in the car. Weird, but ok... read more

Business response:

Respectfully, a paint blemish is quite different than a hole in the rear bumper and broken roof rails for the convertible top, both of which were examples of the body damage present on the vehicle I purchased. As a used car, I wasn't expecting new or perfection, but to assert that these sorts of items are "minor cosmetic imperfections" is laughable at best, and just outright deception in reality. The glaring reality is you sold me car with major mechanical and moderate body defects. As the myriad of other reviews here seem t... read more

Randy M's profile image
Randy M 
2 weeks ago

I paid $25,000 cash for a 2019 **** Expedition MAX from GW Trucks. Within ********************************************************* the oil pan and said it needs $21k in repairs.This is my familys only vehicle, and with my wife expecting our third ****** weve been forced into expensive rentals just to get by. The service contract they sold me was denied for coverage as a pre-existing issue, and despite a certified demand letter, GW Trucks has ignored me ************* not risk your familys money or safety here they sold me a ... read more

Robery S's profile image
Robery S 
a year ago

Sold me a lemon. I bought car i live in ********** ** they shipped car once it arrived i refused it told them to pick it up. Instead they picked it up said they fixed all the issues and detailed it and had it redeliver to me . When I got home car was dropped off and left. The car was never detailed, nothing fixed , the timing belt was hanging off screws everywhere car won't run. This is a ****** *********. Now ***** will answer my calls or text or emails. I've left messages and everything. Nothing. Contacting my attorney now... read more

Daniel M's profile image
Daniel M 
a year ago

Ok for starters if I could put 0 stars I would. I never leave reviews but this one has really hurt my family financially. So I bought my 2018 Ram 2500 late June. 4 days of owning the truck and only 200 miles put on the truck the transmission goes into limp mode wouldnt shift out of 4th gear. I contact GW trucks and spoke to Kemal the *** I tell him what is going on and provide him with screenshots of conversations to his sales *** and service manager that are time stamped. I had the truck scanned from a ***utable diesel shop... read more

Peter C's profile image
Peter C 
a year ago

This is so sad but true, I just read the other 3 comments below and it's a pattern that GW Trucking is a scam and is robbing their customers. My wife found a beautiful Black / Black Maserati online at a reasonable price, so I contacted them to schedule a test drive but that's when everything went downhill. Both salesmen were "Smooth Conmen's" that assured us the vehicle was in great shape with no major problems. We paid them $700 to have the car delivered to ********* within 48 hours which was their 1st LIE because the car n... read more

Business response:

Thank you for this information ********************. Every review, comment and interaction allows us to grow and learn. It is unfortunate the transport company suffered a break down delaying the delivery of your vehicle. Thankfully, we were able to reimburse you for most of the delivery charge in hopes this would ease that concern. We thank you for your business and wish you well. 

Melanie M's profile image
Melanie M 
a year ago

After driving my son five hours to test drive a 2013 *** to find out that the guy he had been taking with for about a week wasn't even there. The guy we delt with brought the car for us the test drive no issues while driving it only a check engine light supposably it was just a speed sensor in a wheel and they could fix it. After sitting there all day waiting only to tell us it needed something else but we could drive it or just leave it with them and they would have it hauled to SC we decided to leave it and let them fix it... read more

Melissa W's profile image
Melissa W 
a year ago

I was excited about going on a 8 hour drive to ******* to get my first luxury vehicle. We arrived to find out the person who we were in contact with wasnt there and didnt tell us he wouldnt be there. The vehicle was nice with a few paint blemishes. The car had dog hair in it when it was given to us for a test drive. The car buying process was easy and quick. I requested the car be cleaned but after leaving we noticed dog hair in between the seats and in the back hatch part and the previous owner personal affects. I wasnt goi... read more

Robb B's profile image
Robb B 
a year ago

I would never do business with this company again. They charged me $2200 for absolutely terrible work they did painting my wheels (they only painted the front of them and that's peeling). I have texts from **** saying she didn't know that the third party company they gave this work to only painted the front and for the price they charged it was 'unacceptable '. The paint has already peeled off. ******** painted, they did that twice and it's all peeled off. Wheel lights which they fitted incorrectly 3 times and an auxilary ho... read more

Frequently asked questions about GW Trucks

How is GW Trucks rated?

GW Trucks has a 4.6 star rating with 1,228 reviews. 

When is GW Trucks open?

GW Trucks is closed now. It will open tomorrow at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com