Guzzetta & Co Jewelers

Jay G 

on BBB

5 years ago

Buyers beware once they have your money its over. I don’t like writing negative reviews but feel compelled to save others from this situation that presented itself. In my 51 years I have never experienced such horrible transaction that I had with Guzzettas Jewelers. Little background on my story I bought some expensive to me ear rings for my girlfriend which was to help the rocky road we were on. Well that night it didn’t work out like I planned and we broke up. The very next day I brought the Ear-rings back for refund expla... read more

eric b. 

on BBB

8 years ago

Purchased an engagement ring in December of 2013 at their Sacramento location. During purchase I was told about their lifetime repair and service of the jewelry and this is how it was explained to me at the time. Sales rep Greg told me of his wife and how while washing dishes she had caught a prong on a towel, broke the prong and the stone had come loose, he said that things like this happen and in this case they repaired it no questions asked and that they do this because they want to have lifelong customers. 3 days after p... read more