Gutter Helmet by Harry Helmet® | Columbus

Saja AL Juboori 

on Google

2 weeks ago

Very Disappointing Experience I do not recommend this company. The lack of communication, poor customer service, and refusal to take responsibility for their mistake was completely unacceptable. We hired this company for gutter replacement in April, and it was a very frustrating experience. Our home has two levels, and we clearly told the person who came out for the estimate that the first-level gutter needed to be replaced — it was visibly broken and damaged. Unfortunately, they wrote down the second level on the applicatio... read more

Brian O'Mara 

on Google

a month ago

I completely agree with a previous review from another potential customer. Getting someone out to provide an estimate for new gutters and gutter helmet was not a problem. I accepted the estimate and quickly received an email stating they would be contacting me to schedule. Never happened. I called the service dept. to check status and had to leave a message. No returned calls. I proceeded to co tact the sales rep. who stated someone would call. Got a voicemail days later stating the truck was in the shop and they would be ou... read more

QLJ 

on Google

a month ago

Absolutely DO NOT SIGN ANY CONTRACTS with this company. They are courteous in the sales portion; however, once you sign the contract, you are forgotten and ghosted. I contacted them a week after signing the contract and paying a deposit of nearly $1,000 since I had not heard anything about scheduling. They didn't give the professional courtesy of an apology, and informed me I was scheduled on June 10. Keep in mind, I had to make contact. No courtesy of a phone call, email or text which is unacceptable in today's market. Ther... read more

Kyle Cantrell 

on Google

9 months ago

Purchased the Gutter Helmet system 3 years ago, and was told the gutters would remain clog free, or the service to clean it would be free, for life. Gutters clogged, went to schedule service, and as of Aug 1st there is a $50 "warranty appraisal" fee, which was never communicated. Very deceptive sales and customer service practices behind a 'meh' product -- look elsewhere. 

dale kontul 

on Google

a year ago

I waited way too long to pull the trigger on this. I got estimates from many different companies over three years, I did my homework and still procrastinated. The Last straw was having to get on a latter at 11 o'clock at night in the middle of a thunderstorm.. water was pouring over the top of my new 6 inch gutters clogged because of my two large silver maples. When I called Gutter Helmet they sent out a guy.I didn't recognize him, but he remembered me. He said you still haven't the done this. I said no but I'm ready now. Be... read more