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Gus Brown Hyundai
- Automotive
- Whitby, ON
About this business
Location details
445 Winchester Rd E, Whitby, ON, L1M 1X5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I loved my experience!! From start to finish! 10/10 customer service! Mat was fantastic!! Super friendly, knowledgeable, funny and helpful! Everything about my experience made me feel at ease with my purchase!! Thank you Mat for everything!
I have bought many cars over the years but never had such a great warm approach to customer service as I had with Scott Woods and Sean Diljohn. They are well informed, explain things very well with no gimmicky sales pitches! They made the paperwork seem easy. I will highly recommend them to friends, family and all to purchase or lease from Gus Brown Hyundai, Brooklin! That’s how you do it!
Sold a vehicle as-is but also with no mechanical disclosures. When I arrived to pick it up and drive it 110 kms home, it had no cabin heat and overheated in 10 Kms. A car dealer should know how to inspect a vehicle they are putting up for sale. The listing should have said- Vehicle has no cabin heat, vehicle overheats, vehicle needs towed. If I read that I simply wouldn't have bought it. EDIT- FULL DISCLOSURE is a LEGAL requirement as stated in the MVDA 2002 Code of Ethics for WHOLESALE transactions. You failed to appraise/i... read more
I own a 2025 Hyundai Sonata and recently had to bring it in for service due to a crackling noise coming from the engine. I even showed the service team a video recording where the noise could clearly be heard. Initially, instead of focusing on the main issue, they blamed me for breaking the glove box hook while changing the air filter. This was frustrating because the part was actually damaged by them while inspecting the noise. Only after I insisted did they agree to replace it for free, even though they first tried to char... read more
Giving 2 stars because the dealership is nice, unfortunately the customer experience was not... Stopped by the dealership a few weeks ago, after walking around the lot and not being approached, I went into the show room. Not one person greeted or acknowledged me. I walked around the showroom a bit and made my way back to the front, the whole time never being approached or acknowledged. After a few minutes of just standing there (lots of staff around who could've approached me) I left. The team here let a guaranteed sale walk... read more
Frequently asked questions about Gus Brown Hyundai
How is Gus Brown Hyundai rated?
Gus Brown Hyundai has a 4.4 star rating with 390 reviews.
When is Gus Brown Hyundai open?
Gus Brown Hyundai is closed now. It will open tomorrow at 8:00 a.m.
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