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Gus Brown Hyundai
- Automotive
- Whitby, ON
About this business
Location details
445 Winchester Rd E, Whitby, ON, L1M 1X5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I own a 2025 Hyundai Sonata and recently had to bring it in for service due to a crackling noise coming from the engine. I even showed the service team a video recording where the noise could clearly be heard. Initially, instead of focusing on the main issue, they blamed me for breaking the glove box hook while changing the air filter. This was frustrating because the part was actually damaged by them while inspecting the noise. Only after I insisted did they agree to replace it for free, even though they first tried to char... read more
Giving 2 stars because the dealership is nice, unfortunately the customer experience was not... Stopped by the dealership a few weeks ago, after walking around the lot and not being approached, I went into the show room. Not one person greeted or acknowledged me. I walked around the showroom a bit and made my way back to the front, the whole time never being approached or acknowledged. After a few minutes of just standing there (lots of staff around who could've approached me) I left. The team here let a guaranteed sale walk... read more
Do not bring your vehicle here for service. I brought my car in for a p2008 engine code and they replaced my intake manifold. Two months later my engine began violently shaking while accelerating. I brought it back to Gus Brown Hyundai. They charged me $199 to diagnosis the problem and stated it was a clogged catalytic converter, and told me it would be $3100 to fix. I brought it in to complete the repairs and they told me the price was now $4800 and would not honor the original price of $3100. I took my car to another mecha... read more
I recently purchased a 2026 Palisade and had an excellent experience thanks to the outstanding service from both the salesperson and the finance manager at the dealership. Kevin Yuan was knowledgeable, patient, and genuinely helpful throughout the entire process. They took the time to understand what I was looking for, answered all of my questions without pressure, and made sure I was comfortable with every step. Richard made the financing process smooth and stress-free. They clearly explained all the available options, work... read more
Frequently asked questions about Gus Brown Hyundai
How is Gus Brown Hyundai rated?
Gus Brown Hyundai has a 4.4 star rating with 387 reviews.
When is Gus Brown Hyundai open?
Gus Brown Hyundai is open now. It will close at 8:00 p.m.
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