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Specializing in: - Veterinarian Emergency Services - Pet Services - Veterinarians - Veterinary Clinics & Hospitals - Animal Health Products
8905 Guilbeau Road, San Antonio, TX, 78250, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 6:00 p.m. | |
Tue | 7:30 a.m. to 6:00 p.m. | |
Wed | 7:30 a.m. to 6:00 p.m. | |
Thu | 7:30 a.m. to 6:00 p.m. | |
Fri | 7:30 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 12:00 p.m. | |
Sun | Closed |
Professional and direct
Professional and direct
Were the waiting room chairs comfortable while waiting for your pet? They were average Would you recommend this provider to others? If I Had To Were you able to get answers to simple questions from this provider without scheduling an appointment? Some How would you rate your experience with this provider? OK Does the provider's staff try to accomodate your schedule when booking appointments Not really
Were the kennels and holding areas clean? Yes, they were spotless Was this veterinarian compassionate when your pet was sick? Yes, their compassion was greatly appreciated.
Dr. Henry may be the bomb, but his staff and customer service **sorely lacks.** I have had one problem after the other with the left hand not knowing what the right hand is doing at this business. I've called and gone in for meds, appts., etc. and I'm told something different almost all the time. It just depends on who is working the desk as to what I'm told or the degree of inefficiency. The latest problem is that I called just before the New Year to inquire about the special for dental month. I thought dental month was in ... read more
Did you feel safe in this provider's care? Absolutely! I knew I was being cared for by an expert! Does this provider remember you and your circumstances at every appointment? Definitely! They always remember me and make me feel important! Does this provider promptly return your phone calls? Definitely! They always call me back very quickly! Did a staff member acknowledge or greet you when you entered? Immediately! They gave me a friendly greeting as soon as I walked in Does this provider offer flexible appointment times? Abs... read more
Does this provider maintain a professional appearance? Yes, he/she looked very professional Did this provider leave you unattended for an extended period of time? Not at all! They were always present and attentive Did this veterinarian have a large selection of medication available for your pet? Absolutely, they are always in stock and even offer flea medication by the month Did you experience unnecessary pain during your visit? No
The restrooms at this office were spotless. It smelled amazing in there and looked immaculate. This veterinarian is so great about sending reminders for pets annual exams and thanks to them I have never forgotten once. When I had to leave my pet here in overnight care I was so worried but they always called with follow-ups exactly as promised and even called more times than they said they would. They truly care about each of the animals that come into the hospital and treat them as all if they were their own.
Did you have to wait long after you arrived for your appointment? No, I didn't have to wait very long Did you feel safe in this provider's care? Yes Was this provider's office easy to locate? Fairly Easy Was this provider late to your appointments? No, they were on time
Guilbeau Station Animal Hospital has a 4.7 star rating with 279 reviews.
Guilbeau Station Animal Hospital is closed now. It will open tomorrow at 7:30 a.m.
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