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GuideWell Primary Care

2.8

About this business

Location details

1678 Airport Blvd, Pensacola, FL, 32504, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 2:00 p.m.
SunClosed
2.833 reviews
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Andrea Krause's profile image
Andrea Krause 
on Google
3 weeks ago

Not sure why there are so many negative reviews but I have been going here for 5 years seeing Jodi Holz. She has been nothing but kind to me, and they are always able to work me into the schedule with a close appointment (sometimes the same day) when I have an urgent need. The staff have always been courteous to me, although sometimes the receptionists act a bit distracted when you speak with them but I assume that is because they have a lot of patients and are working their hardest to make the office run smoothly. I will sa... read more

Abigail Marmon's profile image
Abigail Marmon 
on Google
7 months ago

I wish I could give it zero stars. My husband had an evening appointment on a Thursday. The NP was sweet and amazing however THE FRONT DESK WOMAN WAS A YOU KNOW WHAT! she yelled at as my husband was leaving he herd her talking badly about him! She’s very lucky I wasn’t there present with him. She came in his exam room to yell at him about his check in paperwork not being done yet (he was trying the site was glitching and not allowing him to press continue). They need to get a grip. Definitely reporting the staff. Smh. Try Ba... read more

Traci Mellott's profile image
Traci Mellott 
on Google
10 months ago

The crew at Guidewell Primary Care have been amazing. Billie, the reception desk, Terrisha, and Dr Schopmeyer continue to work hand and hand with me and my son setting us up as new patients, making sure we have everything we need. I'm so grateful for their kindness, hard work, and care! 

S T's profile image
S T 
on Google
a year ago

Look elsewhere for health care. Providers are ok, but the front staffs are rude and uncaring. They made mistakes many time but would not accept their mistakes. It use to be a good place when they first open but not anymore. Im seeking healthcare somewhere else. 

Lee E. Joyce's profile image
Lee E. Joyce 
on Google
a year ago

I can't speak on the other terrible reviews, but I have never had a negative experience with Guidewell --they are awesome! Desk personnel is friendly and the providers are just as good. 

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Frequently asked questions about GuideWell Primary Care

How is GuideWell Primary Care rated?

GuideWell Primary Care has a 2.8 star rating with 33 reviews. 

When is GuideWell Primary Care open?

GuideWell Primary Care is open now. It will close at 7:00 p.m.  

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