Guerrero Mobile Mechanics

Sheeka Attiba 

on Google

a month ago

I paid over 1K. Initially paying 100 for a diagnostic. He fixed what I thought needed to be fixed I asked about the diagnostic and if checked everything that it may have been. He admitted he did not because he went based on what I said. I'm not a mechanic. I was told by the office that I rode my car around the corner and it was all good so this is a new issue, but I paid for a 90 day warranty. The initial issue was my check engine light. It was unresolved. I asked for a refund on labor so I could get it fixed. They accused m... read more

W H 

on Google

a month ago

They actually were able to fix my car.... But it was still a very bad experience. They have some AI / virtual assistant when you call. You CANNOT get someone on the phone once you pay. After that, you're completely at their mercy. I must have called 20 times after they tried charging me more for the part than what we agreed and couldn't get through to anyone. No voicemail, no option to call back, no queue, no way to get to anyone.They did fix my car in the end, but if you have time, you should probably exhaust all other opti... read more

Anthony Francis 

on Google

a month ago

My experience with Guerrero Mobile Mechanics has been extremely frustrating. I initially paid $100 for a diagnosis and later paid $1,474.31 for repairs. I was then asked to pay an additional $732, which I paid. After receiving payment, the mechanic removed the transmission, driveshaft, and clutch from my 1991 Mazda B2300 pickup truck and left the vehicle partially disassembled in my driveway. The truck remains inoperable, the work has not been completed, and my keys have not been returned to me. I have made numerous phone... read more

Katherine Baker 

on Google

5 months ago

I have engaged their services on two separate occasions: once for brake repairs and once for a battery replacement. In each case, the service rendered was dependable and reasonably priced. The dispatcher was polite and kept me updated regarding the schedule. The mechanic exhibited professionalism and displayed respect. 

Madeline Brazil 

on Google

9 months ago

I called with a straight forward question “how much is the labor to put on brakes that I already have?” I was told to pay for a diagnostic test 🤷🏽‍♀️ when I restated my need, I was told it’s too small of a job and to call my local mechanic. This company is not what it advertised. It clearly lists brakes in its services offered. And there is no need to diagnose on that.