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Guard Home Warranty
- Home & Rental Insurance
- Warrenville, IL
About this business
We are a local home warranty business with a focus on making our customer’s experience as painless as possible. Our business is built on protecting your family from sudden financial crisis such as HVAC repairs, appliance replacement and electrical issues. Put your mind and pocket book at ease by purchasing a Guard Home Warranty for your home.
Location details
27475 Ferry Rd, Warrenville, IL, 60555, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
GUARD Home Warranty is a complete SCAM. They will never cover your repairs. Save your money and pay for your own repairs which you will have to do anyway. This company is the worst I ever dealt with. They take advantage of elderly people as well. If they are members of the BBB, they paid to be part of it. They have hundreds of bad reviews!!!!! **** artists!
Stay far away from Guard Warranty! This company is a complete scam designed to take your money while offering little to no real coverage. When you try to submit a claim, they conveniently hide behind endless "exclusions" to deny you the service you paid for.Even when they are supposed to cover something, they manipulate the payout by using a third-party adjuster who "adjusts" the amount down to a fraction of what you're actually entitled to. You're left footing the bill for repairs that should have been covered.Their custome... read more
Business response:
Dear ******,We understand your frustration and appreciate the opportunity to clarify your claim. Upon review, your technician confirmed that the backup in your sewer line was located outside your home. While your policy covers plumbing issues within the home, coverage for exterior sewer lines requires the optional exterior sewer/septic line add-on.Additionally, your technician specified that the issue was caused by calcium buildup in the piping. As outlined in your contract, calcium buildup is not a covered condition under o... read more
Stay far away from Guard Warranty! This company is a complete scam designed to take your money while offering little to no real coverage. When you try to submit a claim, they conveniently hide behind endless "exclusions" to deny you the service you paid for.Even when they are supposed to cover something, they manipulate the payout by using a third-party adjuster who "adjusts" the amount down to a fraction of what you're actually entitled to. You're left footing the bill for repairs that should have been covered.Their custome... read more
I have been struck by the fact that there does not appear to be human beings responding to this strictly online communication. They have a complex model to deal with repairs and one never receives the name of a person. They have been quick to deny service requests. And, they never give a name or a phone number. What other conclusion can be reached other than it is totally AI. Additionally, the realtor gives input into both approvals and denials. Very weird warranty company that never heard about until I felt with ***********... read more
My wife and I and the technician who fixed the problem were very pleased with Guard. I highly recommend them. Guard was immediately and fully responsive to our on-line and telephonic contacts. The technician complemented the streamline nature of the process which limited his involvement in approval and administrative matters. Well done. Thank you
YOU SHOULD COMMENDED - THE CLAIM PROCESS WAS ALOT EASIER THAN EXPECTED - WENT SMOOTHLY WITH VERY QUICK RESULTS. THANK YOU.
Absolutely Horrible, if you accidentally put the wrong day down for something there is nothing they can do. They won’t budge and won’t help cover any of the damage. They are worthless and pointless to have and I hope that this drops their rating drastically. They basically said they can’t help and feel free to cancel.
Frequently asked questions about Guard Home Warranty
How is Guard Home Warranty rated?
Guard Home Warranty has a 4.4 star rating with 522 reviews.
When is Guard Home Warranty open?
Guard Home Warranty is open now. It will close at 6:00 p.m.
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