Guarantee Roofing & Siding

Jen HB 

on Google

a month ago

They did great work on my roof 2 years ago, however they never finished the soffets or downspouts. I have called 50 times in that 2 years and the latest excuse is that Charisse won’t let her gutter guy do a site visit without her here, as well. (Who does that?) I’ve heard every excuse in the book. She won’t communicate with her front office staff, so all Kathy (yes, I’ve called so much I know her name) can do is try to make excuses for a micro-managing, ineffective leader. The last straw was this morning. I called again and ... read more

Chris Morgan 

on Google

3 years ago

They do not reply to calls or emails when you have a problem. My insurance company needed an itemized bill for us to get the rest of the insurance money. Have been calling and emailing them for 3 months and still no response. 

Dagan D. 

on Google

4 years ago

Bought a house these guys roofed. After numerous attempts to explain they needed to fix a leak on the roof they did they finally came out and caulked a hole and called it good. After wanting a more permanent fix they cut away a lot of the siding along the roof line for no reason. Now the leak is fixed and I have a bunch of my siding cut out. The flashing did not need to be replaced. Don't use this company they are shady and a headache now I have to somehow redo my siding with estimates of 7k or more!! 

Country Club 

on Google

4 years ago

I had a portion on my complex needing some siding work. Called and sent " Matt" out right away, had my siding up within the next week and did a wonderful job, keep in mind this was the highest portion of my complex!!! Thank you gaurantee roofing! Thank you Matt! Thank you for being awesome. My recommendations to you!