GTX Auto Group's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

GTX Auto Group

4.3

About this business

GTX Auto Group is one of the premier used car dealers in the West Chester, OH area. We have an incredible inventory of budget-friendly used vehicles on our lot that are sure to meet your needs. Whether you're looking for a used car, truck, or SUV we've got an option for you! We believe in total transparency so all of our vehicles come with a Carfax guarantee so that you know their complete history before you even set foot on our lot. Our knowledgeable staff is also available to answer any questions you might have. Stop in to... read more

Location details

9516 Princeton Glendale Rd, Hamilton, OH, 45011, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 4:00 p.m.
4.31,072 reviews
Select a rating
Mallory D.'s profile image
Mallory D. 
on Birdeye

2 years ago

I did not purchase a car from GTX auto and it was strictley because of my conversation with the sales manager, John Mitley (might be misspelled). He was extremely rude and condescending when I inquired about information I felt I was being mislead on, by the bank, not the dealership. He held a very unprofessional tone while we spoke over the phone that left me feeling talked down to and ashamed even though I had nothing to be ashamed of. No one was dilligent about helping me in the best way possible or even really trying to h... read more

Larry H.'s profile image
Larry H. 
on Birdeye

3 years ago

I was told they buy their cars from auction and really do not know anything about them if you ask questions. I paid cash for a 10k car and have had the vehicle for less than 2 months. Took if to a mechanic and was told it needs a catalytic converter which will be about $1500 to replace and install. I still do not have a correct title and my temporary tags expire tomorrow. Shop elsewhere. 

Jen E.'s profile image
Jen E. 
on Birdeye

4 years ago

Niko is the WORSE person to work with and he is the only financial officer on the lot. He is the extremely condescending and completely unprofessional. I honestly wish I would have walked out and not bought a car there. He yelled at me in his office when I was asking questions and signing the contract. He said "I don't have to sell you this car" and went on to tell me the he gets to decide if he wants to sell me anything since he is the financial officer. After I left with the car, I sent him a copy of the registration and t... read more

Bobby G.'s profile image
Bobby G. 
on Birdeye

4 years ago

GET A WARRANTY! They just buy their cars at auction so don't know anything about them or aren't willing to call out any issues if they do. Sales guy Gary didn't really do anything besides pull it out and let me test drive it. Didn't know the answers to any questions I asked. Nice guy but was 0 help. After i buy a $21k truck home... immediately starting having issues... truck wouldn't even start. Eventually found a wire that was grounding out. Also shortly after i had the Brake, Traction Control and ABS lights all come on ... read more

Philip R.'s profile image
Philip R. 
on Birdeye

4 years ago

GTX Auto Group sold me a VOLVO its in good shape .. EXCEPT 4 lug nuts on the rear came off 1 day after I bought it. I had my grand daughter and daughter in it!! I called Niko.. he stated, his service manager said my car was STOLEN!! There is no way this could happen. You do the math. 1. If my car was stolen there would be a police report. 2. How did i get it back so fast? I purchased on 02/27 this occured on 02/28? So the police found my car and gave it back the next day? If you purchase a car from them. be careful... TH... read more

Frequently asked questions about GTX Auto Group

How is GTX Auto Group rated?

GTX Auto Group has a 4.3 star rating with 1,072 reviews. 

When is GTX Auto Group open?

GTX Auto Group is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com