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GTS Services
- Contractors
- Toronto, ON
About this business
gts is a condominium HVAC service, repair and replacement company servicing the Greater Toronto Area.
Location details
161 Bartley Drive, Toronto, ON, M4A 1E6, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was completely satisfied with my service today. Allan took the time to explain the many aspects of how the heat pump works. He also took the time to discuss other things I could to make the functionality even better. Best thing I’d that he attended during the agreed times.
In May, a technician came out, diagnosed the issue, and said they would order a new control board and return to install it. After a month, I followed up because the wait time seemed excessive, only to find out they had never ordered the part. Despite that, my landlord was charged for it. A second technician was then sent out, who simply took pictures for five minutes and left. Since then, I have had to wait at home for four separate 3 to 4 hour appointment windows where no technician showed up, and the company never contact... read more
This is a good service - they gave a heads-up before they came and they arrived right on time, got the job done quickly and tidily (cleaned the main air-ducts, bathroom fan and the clothes dryer duct without leaving any mess in about 40 minutes or so). They were also friendly and polite. The cost was very reasonable and it seems like they did a good job.
Not terrific. The technician arrived about 2 hours after the time window proposed by the office. Because I was not present at that time, I had no opportunity to talk with him about the problem with my thermostat -- an unusual and intermittent bug which I would have liked the chance to explain. As it stood, my phone conversation following the service call provided some helpful info but did not solve the problem
Edit: The company has not offered to rebook the appointment, just sent the same email about not being able to rebook me due to too much demand from the heat wave. Not rebooking after cancelling an appointment same day that I waited 3 weeks for is definitely worth 1 star. Avoid Danielle, she does not problem solve, just gaslights you as a customer. Horrific company to work with. Scheduled an appointment 3 weeks out, then the day of my appointment as the service window started they called to say the technician wouldn’t be abl... read more
Frequently asked questions about GTS Services
How is GTS Services rated?
GTS Services has a 4.6 star rating with 185 reviews.
When is GTS Services open?
GTS Services is closed now. It will open at 9:00 a.m.
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