Gtek Computers & Wireless

Jesse D. 

on Yellow Pages

8 years ago

Last month I was able to stream movies just fine no problems now I can't even hook up one laptop and and watch a video on YouTube. Their excuse was that I was using too much data at once when I was able to run multiple devices and TVs a month ago. So I took this laptop to different places and it didn't crash or get kick off the inter net. My Atandt hot spot is able to do more than this company can. I cannot believe I used to recommend this company for years and now I'm writing this bad review to keep everyone from wasting th... read more

Teri B. 

on Yellow Pages

8 years ago

NOTHING BUT TROUBLE FROM DAY ONE! They have been out to our house uncountable times & have an excuse every time, but never solve the problem! Last fall, we moved into our freshly built home, along with our Directv acct, bought an AppleTV, Netflix, Hulu & the $106. plan, guaranteed to work with all the above! NEVER WORKED! Not one day did the speed even get close enough to run anything! We called Directv to find out why we couldn't get 'On-Demand' He said, "you have to at least have a regular signal of at least 5." The $106. ... read more

Imagesby J. 

on Yellow Pages

8 years ago

Very fast when it works which is almost never.. Im so disapointed.. Im paying 100dls a month for a very poor service... that big all anthena they install in your house is useless since the service is very slow... there are better cheaper options around.. wish I could finish my contract 

Devin M. 

on Yellow Pages

9 years ago

Absolutely horrible, they've given us multiple issues with the public IP addressing scheme, and now are advertising other customer's private information to us through LLDP. 

Courtney B. 

on Yellow Pages

9 years ago

Terrible company. Our roofed suffered hail damage and gtech did not come out for 6 weeks to put the tower back on. They are charging us for putting it back on plus no reimbursement for the 6 weeks without internet. Customer service is extremely rude and they don't care at all about their customers. We have been with gtech for years. No consideration for their 6 weeks scheduling issue. If you have another choice, do not choose gtech. Horrible 

Craig T. 

on Yellow Pages

9 years ago

Like others STAY AWAY!!! I almost never get the speeds I pay for and most of the time 50-75% of the speed I pay for, customer service SUCKS! 15-30 or more minute hold time is common and the music on hold is WAY over driven and should be classified as cruel and inhumane treatment. I can only assume this is intentional to make you give up and go away. Also these folks have ZERO people skills 

Stasa D. 

on Yellow Pages

10 years ago

I have had Gtek for less than 2 months and have nothing but issues. They "bumped" my service to the elite package one step up and it still is having issues. They say they are monitoring the system but they are not we know we call on a daily biases wasted hours and days on service and people to come and say its fine. Customer service sucks and poor managerial staff doesn't make it any better! 

Alfred H. 

on Yellow Pages

10 years ago

Great customer service, and haven't had many issues with my service at all. I'm very glad that Gtek services areas like mine. 

Daniel S. 

on Yellow Pages

10 years ago

I have always had great experiences with Gtek. I appreciate their 24/7 tech support and I love that they are a local company! I would recommend Gtek to all of my friends.