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GT Air Systems

4.3

About this business

Location details

35 Terry Fox Dr #307, Kingston, ON, K7M 8N4, Canada

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:30 p.m.
Tue8:00 a.m. to 4:30 p.m.
Wed8:00 a.m. to 4:30 p.m.
Thu8:00 a.m. to 4:30 p.m.
Fri8:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
4.327 reviews
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Ted ski's profile image
Ted ski 
a month ago

Service was good, no complains. However charging two service calls for the same repair is a little too much. I understand that technician might not have spare parts on the truck and parts need to be order. However, coming to finish the repair with ordered parts and charging for service call again is too much. I don't know if this is the industry standard now? Service 5 stars, no doubt. Diagnose 5 min, repair done in 10 min. Charging price no star. 

John Kelsey's profile image
John Kelsey 
a month ago

GT Air has been amazing to deal with. I needed a part for my HRV system replaced. After struggling with Haven Home for over a week without even getting a quote, I contacted GT Air After speaking with Kevin - I had a diagnostic visit the same day; the part quoted and ordered the next. And replaced once it came in two business days later. Kevin and Wes were great to deal with throughout the process. It was night and day experience between two companies - GT Air had such a customer service focus. I will definitely be using GT A... read more

Andrew Lewis's profile image
Andrew Lewis 
5 months ago

Very happy customer. First talked to Shawn about updating a 23 year old furnace and air conditioner. They sent a technician, Dimitri, who diagnosed a cracked heat condenser. He was very professional and explained the issue as well as possible options. Next we talked to Johnny who organized a team to come in and install a new heat pump. We scheduled it for 3 weeks later but then our air conditioner died 2 days later. I called Johnny to move up the install date and he had his whole team there the next morning. Their entire tea... read more

Simone's profile image
Simone 
a year ago

Hi Everyone, I recently had Dan from GT Air Systems come to service my furnace. He was professional and kind. The best thing about his visit was that he brought shoe covers with him to cover his boots, as to not track dirt all over my mostly carpeted apartment. I have never in all my years dealing with tradesmen had a gentleman do this!!! They all just wear their dirty boots and treck through your space and you feel helpless to do or say anything about it because you are renting and you are just grateful someone showed up to... read more

Skye Shaver's profile image
Skye Shaver 
a year ago

Very happy with the service we received. The tech who came out was very nice and took the time to explain to me what he was doing and what needed to be done. The next day we thought there was a problem with our thermostat and they graciously arranged for someone to swing by and take a look. Upon realizing we needed a whole new thermostat we went and bought one but couldn't figure out how to install it. GT Air was able to send someone out same day to install it so we would have heat over the weekend. Everyone from the recepti... read more

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Frequently asked questions about GT Air Systems

How is GT Air Systems rated?

GT Air Systems has a 4.3 star rating with 27 reviews. 

When is GT Air Systems open?

GT Air Systems is closed now. It will open on Monday at 8:00 a.m. 

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