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7311 W Towne Way, Madison, WI, 53719, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Emily is truly the best sales associate I have ever talked to. I tend to be a bit shy when it comes to meeting new people but she made me feel at home right when I walked through the door. Such a wonderful and pleasant experience. Definitely earned a lifetime customer!
I visited the Madison Wisconsin location and had a wonderful experience. Elena Rivera was my sales associate. Not only was she extremely knowledgeable, but she was also very welcoming. When making a major purchase, customer service is very important for me. I walked away feeling good about my whole experience and can't wait for my next purchase. Gruno's Diamonds and Elena Rivera have exceeded my expectations and definitely earned my future business!
Pleasant experience, always seamless working with Jason and Eduardo!
Gruno's is fantastic. I highly recommend Emily. She's very professional and extremely knowledgeable. She's also a nice person and a joy to work with! Go see her! Gruno's is a first class operation. Beautiful store, no pressure vibe, good people! Couldn't be more satisfied.
Review Rating: (1/5) "Disappointing experience with a complete lack of basic horological knowledge and attention to detail." I brought in my Rolex Submariner 14060—an absolute icon that any experienced watchmaker or authorized dealer should be able to identify in two seconds. Between the slim case, the symmetrical no-date dial, the aluminum bezel, and the drilled lug holes, it’s a textbook reference. Despite this, the staff spent 10 minutes fumbling around with my watch just to "identify" it. They insisted on removing my mi... read more
Gruno's Diamonds has a 4.7 star rating with 218 reviews.
Gruno's Diamonds is closed now. It will open on Tuesday at 10:00 a.m.
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