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Griggs Lawn and Tractor LLC

3.3

About this business

Location details

28028 Southampton Pkwy, Courtland, VA, 23837, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 12:00 p.m.
SunClosed
3.3204 reviews
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Chad L.'s profile image
Chad L. 
a year ago

This company sold me a defective clutch. I questioned them when when I realized they were expecting me to pay for the return shipment. They responded and asked that I send a photo of the part. I sent it the same day. I never heard from them again even after follow-up emails asking for information. Based on other things I've seen online I'm sure Griggs will have a snarky response to my review, but I tried multiple times to speak with them via email and phone calls - they never answered their phone. They were silent. A c... read more

Clyde I.'s profile image
Clyde I. 
2 years ago

I ordered a Bad Boy mulch kit from them on E-bay and they sent me the wrong one. I ordered the same part number from a different supplier and it fit perfectly. They made me pay the return shipping for their error. It is the first time in years of ordering on line that a company made me pay for their error. 

P P.'s profile image
3 years ago

great people 

Rac R.'s profile image
Rac R. 
3 years ago

They are a drop shipper. Don't be surprise if the stuff they say is in stock is actually not and they tell you it's backordered to wait 3 months. You have to be proactive with nagging them on the order status so they give you the option to cancel or you will wait 3 months. At least they refund quickly once you've cancelled. 

Crix Madine J.'s profile image
Crix Madine J. 
4 years ago

Outstanding Customer Service! Thank you, Griggs! 

Ronald T Binner J.'s profile image
Ronald T Binner J. 
4 years ago

Terrible company. Cancel's order's just because customer questions why it takes 5 days to ship an order. (Ordered Thursday, still wasn't shipped by Monday evening). Griggs listed the item for sale as "more than 10 ea., in stock and ready for shipment". I hurt his/her feelings by stating shipping time was "pitiful" and Griggs immediately cancels my order. Really? I surmise they are from the "Participation Trophy" generation. Griggs is slow to ship and rude to the paying customer. I only recommend Griggs for customers who ... read more

Frequently asked questions about Griggs Lawn and Tractor LLC

How is Griggs Lawn and Tractor LLC rated?

Griggs Lawn and Tractor LLC has a 3.3 star rating with 204 reviews. 

When is Griggs Lawn and Tractor LLC open?

Griggs Lawn and Tractor LLC is closed now. It will open tomorrow at 8:00 a.m. 

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