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28028 Southampton Pkwy, Courtland, VA, 23837, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | 8:00 a.m. to 12:00 p.m. | |
Sun | Closed |
This company sold me a defective clutch. I questioned them when when I realized they were expecting me to pay for the return shipment. They responded and asked that I send a photo of the part. I sent it the same day. I never heard from them again even after follow-up emails asking for information. Based on other things I've seen online I'm sure Griggs will have a snarky response to my review, but I tried multiple times to speak with them via email and phone calls - they never answered their phone. They were silent. A c... read more
I ordered a Bad Boy mulch kit from them on E-bay and they sent me the wrong one. I ordered the same part number from a different supplier and it fit perfectly. They made me pay the return shipping for their error. It is the first time in years of ordering on line that a company made me pay for their error.
great people
They are a drop shipper. Don't be surprise if the stuff they say is in stock is actually not and they tell you it's backordered to wait 3 months. You have to be proactive with nagging them on the order status so they give you the option to cancel or you will wait 3 months. At least they refund quickly once you've cancelled.
Outstanding Customer Service! Thank you, Griggs!
Terrible company. Cancel's order's just because customer questions why it takes 5 days to ship an order. (Ordered Thursday, still wasn't shipped by Monday evening). Griggs listed the item for sale as "more than 10 ea., in stock and ready for shipment". I hurt his/her feelings by stating shipping time was "pitiful" and Griggs immediately cancels my order. Really? I surmise they are from the "Participation Trophy" generation. Griggs is slow to ship and rude to the paying customer. I only recommend Griggs for customers who ... read more
Griggs Lawn and Tractor LLC has a 3.3 star rating with 204 reviews.
Griggs Lawn and Tractor LLC is closed now. It will open tomorrow at 8:00 a.m.
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