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1400 Elbridge Payne Rd, Chesterfield, MO, 63017, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 4:30 p.m. | |
Tue | 8:30 a.m. to 4:30 p.m. | |
Wed | 8:30 a.m. to 4:30 p.m. | |
Thu | 8:30 a.m. to 4:30 p.m. | |
Fri | 8:30 a.m. to 4:30 p.m. | |
Sat | Closed | |
Sun | Closed |
If I could give -5 stars I would. This is the worst "managment" company I've ever encountered. Over the course of a year I have called Jason Grier numerous times about the common grass behind my fence line not getting cut. Well, it has been cut (brushhogged at that since the saplings ended up being 8+ feet tall) For some reason, the grass does get cut behind *most of my neighbors yards, but they can't figure out why not behind mine. Jason has never returned my phonecalls. With my 3rd phonecall this week Nancy informed me tha... read more
EASIEST TO WORK WITH – Grier Group is the first company worth writing a good review of. They are so accommodating and bend over backward to meet every need and don't charge an arm and a leg like other management companies. I can only imagine the amount of calls they get each day! Each time I've left a message I've had a very pleasant response within a reasonable amount of time. Believe me, having dealt with two other management firms, this one truly can't be beat.
GREAT COMPANY – If you are like me, you read some of these reviews and think these guys must be bad. But, think about it....some people are impossible to please. My experience with this company and all of their employees has always been positive. While I maybe haven't received everything I asked for, but they are only the managers...the last call lands with my association board. They have always done everything they can to assist me with all of my requests. These guys have a tough job trying to make everyone happy, realistic... read more
WORST COMPANY EVER – I am not the kind of person to do this, but I am extremely upset. I have been calling Jason Grier for a couple months now requesting pool passes and why they have not been sent. After several months of calling him, they send me a lien notice on my property. They wanted an extra $200.00 so they chose to just ignore me until they could tack that on, now I get called back. Jason's response was "those are phone calls, there is no paper trail, prove it. Sick a lawyer on me." Really, how does this company surv... read more
Worst Management Company there is – This management group is awful. They take your money and then either ignore your requests for maintenance that they are required to cover per the contract or fight you on it. They have been repeatedly reported to the Better Business Bureau. We have had quite a few issues that were promised to be rectified and never were. Worse yet, the landscaping crew that have hired randomly comes (while children were slipping on wet leaves that had collected everywhere) damaged our bushes and then cut t... read more
They live up their -terrible- reputation – Do not let Grier Group manage your property. They never answer the phone or clean up during snow. They conduct shady business and always harass condo owners.
Not a fan – I have to provide a testimony to the exact opposite of the previous post. I have never had a good experience with the Grier Group. It took several months and many phone calls to get something fixed in a condo that I own. Every time I call them regarding simple things, such as a bill or losing my mailbox key, there is never anyone at the company that can or is willing to help me. I am always shrugged off onto other people who are never in the office. I wish that my condo company had never switched mgmt firms. I ca... read more
Would like to see.... – We would like to see repairs done properly to our townhome / condo grounds - entrance brick sign knocked down approx 6+ months ago - still not done, but what portion is done - the bricks don't match; one side is one type/color bricks, the other side is different - also the car port that was recently damaged - repair process shows visibly lopsided, leaning off balance - all this looks below standard for properties; would like quality services
Living Up to Their Reputation – With all the negative junk that flies around here and other places, about all sorts of things, I thought I would give a review for a company that has actually lived up to their promises. Grier Group has managed our community for several years now. Before them, we went through just about every management firm around and have found Grier to be far and above the rest . They get things done and I know we are in good hands. ~John
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