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Greystar

1.6

About this business

Greystar provides world-class service that is redefining excellence in apartment living. Our model integrates management, development, and investment disciplines of the multifamily apartment industry. 

Location details

777 E Sonterra Blvd #150, Ste 150, San Antonio, TX, 78258, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.696 reviews
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Ben Bowman's profile image
Ben Bowman 
on Google
a year ago

Greystar stopped doing tenant verification for other landlords? This means that if you rent from Greystar, you effectively have no rental history when it is time to live anywhere else except another greystar property. 

Sasha DeLeon's profile image
Sasha DeLeon 
on Google
a year ago

I have tried to reach out for 2 weeks and no one is available to help. I’ve sent emails to property manager to have someone else contact me and no one ever does. I would like a phone call since all the numbers online Ring and NO Answer 

John Doe's profile image
John Doe 
on Google
a year ago

Greystar does nothing to help residents in their complexes. I’ve sent all of the below concerns I had from one of their apartments to Greystar and all they did was forward these concerns to the apartment manager, who continued to do nothing. When we first moved in, the apartment was not cleaned at all, covered in dust, dirt, and filled with dead rolly polly bugs and cockroaches. It took over 3 hours to properly clean before we could move anything in. Then to top it off, the AC was out during Texas summer, and we were unable ... read more

Brisela Curiel's profile image
Brisela Curiel 
on Google
a year ago

If you enjoy being ignored this is the company you've been looking for! I had tried calling and calling when I had an issue with my billing statement and no one ever answered or emailed me back. It took 3 months to get cleared up. 

Addy Watkins's profile image
Addy Watkins 
on Google
a year ago

Greystar has actually impressed me with just how actually terrible their customer service is. I’m actually astounded. I didn’t think a company could have this terrible of communication skills. Been trying to get a hold of somebody for the last 2 months…. This has got to be a joke. Cut the cameras. 

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Frequently asked questions about Greystar

How is Greystar rated?

Greystar has a 1.6 star rating with 96 reviews. 

When is Greystar open?

Greystar is closed now. It will open tomorrow at 9:00 a.m. 

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