Greyfriars Surgery

Zachary Theseus Praetzel 

on Google

a week ago

This GP surgery has to be one of the best in the country. The receptionists are friendly and polite when you treat them with respect, I have never had an issue with asking them questions and they have never lost their patience with me, an autistic adult. As long as you call at 8am, there is an appointment available, and you can book blood tests and routine appointments easily too. The key is to: be respectful, kind, and follow instructions. You can order prescriptions over the phone or online in the NHS app, and I have never... read more

Steve Judd 

on Google

a month ago

Poor, poor and again poor. Everytime you phone there are no appointments and then just told to phone at 8am the next day to be told excatly the same again. Cant even do the simpliest of call backs as again no appointments for a doctor to ring i mean seriously. This was after explaining how bad i was feeling! Then to have a non trained telephone handler tell me to just try and cope with it the best i can and see if im lucky at 8am. And you then realise why A&E is over run. Disgraceful 

Evelina Rubinskaite 

on Google

a month ago

very bad situation, never possible to book an appointment, I called since 8 am and waited for an hour and no one answered while I called, I was standing in line at the reception, and the women sitting there told me to use the phone even though no one picked up the phone, very rude, we told her nobody answer the phone and she said ''whatever'' 

Alesja Van Helsing 

on Google

5 months ago

Very bad communication, almost impossible to speak with reception, line is busy all the time, or nobody picking up the phone. and never have an appointments.