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Gregory Pepper, MD
- Cardiologists
- Sugar Land, TX
About this business
Dr. Pepper encourages his patients to follow a healthy lifestyle; he believes regular physical activity and a nutritiously balanced diet is the key to a healthy lifestyle. Dr. Pepper strives to keep himself a leader in the prevention of cardiovascular disease with consistent education, as his deep rooted compassion lies in learning and caring about the heart.
Location details
15200 Southwest Freeway, Ste 290, Sugar Land, TX, 77478, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We have requested the practice manager and staff to correct their phone and fax number with their insurance companies, especially WellCare. We have spoken to potential patients looking to schedule, but call the wrong numbers. This has been going on for 5 years now. Every day we have to void 3 to 5 referrals. Plus the numerous calls to our office. Please correct this big mistake in CAQH and other insurance sites for the well being of your future patients, plus the sanity of our practice dealing with this every day….
Horrible. Incorrect prescription, never a return phone call, never able to speak with a person, always had to leave a message only to have them not return it. Glad I wasn't calling for CPR instructions.
I have been a patient of Dr. Pepper, a cardiologist, for several years now, and I usually don't find myself inclined to write reviews. However, my experience with Dr. Pepper has been so exceptional that I feel compelled to share my thoughts. Dr. Pepper is not just a doctor; he is an attentive, caring, and knowledgeable professional who goes above and beyond for his patients.From my very first appointment, Dr. Pepper displayed a genuine concern for my well-being. He takes the time to listen attentively to my concerns and addr... read more
Dr. Pepper may be fine; the issue is that his staff is completely useless and unresponsive. This is a problem when the staff has sole responsibility for critical tasks like scheduling pacemaker battery replacements. My elderly father's pacemaker battery is nearly dead, and my mom has been trying to get his office to schedule a replacement for months. They do not return calls at all, even after promising to do so. He may now have to cancel his trip to visit me to celebrate my son's milestone, all because Dr. Pepper's office d... read more
Business response:
Thank you for this feedback. I apologize that we fell short of your expectations; please know we take concerns like this very seriously. We would like the opportunity to find out how we can better assist you in the future. Please call our office at (281) 980-1282 as we would like to speak with you.
Wonderful experiences with Dr. Pepper over the years. But, working with his office staff mistakes and insurance claim mishaps has forced our family to seek medical care elsewhere.
Business response:
We are grateful for the kind words regarding our physician. We will investigate the concern regarding claims and billing and take the appropriate measures to fix this issue.
Upgraded my cardiac device. Outstanding. A real super star.
First impressions are everything. The lady who answered the phone on 9/24 was very rude. Plus, they don't answer the phone for hours on end, and the voicemail is so generic you don't know whether to leave a message or not to make an appointment. He needs better staff (as others have pointed out), or you need to find another cardiologist. Funny how his line of profession would assist people to not be stressed, yet his office is a primary factor! Look elsewhere!
Dr. Pepper is a great cardiologists and specialize in defibrillator health. He is very patient, caring, and knowledgable. He takes his time and explain everything concerning my heart health. I have referred my family and friends to Dr. Pepper. I greatly appreciate Dr. Pepper and his staff for taking care of my health needs. Thank you
Business response:
Thank you for taking the time to leave your feedback! We will be sure to pass your comments along to Dr Pepper and our staff !
Dr. Pepper is a wonderful doctor. He performed a very successful oblation on my husband's heart.
Frequently asked questions about Gregory Pepper, MD
How is Gregory Pepper, MD rated?
Gregory Pepper, MD has a 4.7 star rating with 341 reviews.
When is Gregory Pepper, MD open?
Gregory Pepper, MD is closed now. It will open at 8:00 a.m.
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