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Greenstar Home Services

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4.8
564 reviews
|Contractors|Orange, CA 92865

1951 N Main St, Orange, CA 92865

(949) 885-0102

https://www.ars.com/greenstar-rightime-home-services

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About

Greenstar Home Services is an environmentally conscious company. We take great pride in providing unparalleled customer service and offering overwhelming value. At Greenstar our focus is preventative maintenance. Doing regular maintenance on your home will reduce and eliminate costly repairs and emergencies. All of our service technicians are background checked and drug tested. We carry workers compensation so you have no liability while we are on your property.

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4.8
564 reviews
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118 reviews have no rating
  • 375 Reviews4.8Google
  • 70 Reviews4.9Yellow Pages
  • 1 Review1.0BirdEye
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Recommended
Frederick W. on Yellow Pages

9 months ago

10/08/2019, 20:36 PM
I was very pleased with the professional help and guidance from Antonio H. He was thorough and walked me through every step when figuring out what was going on with my AC.
Dannon D. on Yellow Pages

a year ago

04/10/2019, 17:47 PM
Today I called Greenstar to address what I thought was a MAJOR plumbing concern. The plumbing technician Dannon they sent was knowledgeable and assured me that the problem could be handle. He proceeded to handle the problem expertly, quickly and cleanly. DEFINITELY recommend their services
J B. on Yellow Pages

a year ago

03/17/2019, 06:43 AM
I have never been more disgusted with the behavior of any company before my mother did business with Greenstar Home Services. My mother is elderly and recently widowed. She found Greenstar Home Services online and called them out to retrieve an earring that had been dropped in her bathroom sink. There was no stopper in this sink or the second bathroom sink. Greenstar Home Services came out and then completely took advantage of her. They told her she needed to replace both sinks completely, replaced both faucets. Then she told them that the stopper does not work in her bathtub, and instead of just fixing that, they told her she needed a whole new shower valve, which was not even related to the problem. They charged her $2,000 to replace the shower valve, and I am pretty sure they only replaced the trim itself. ($30 at Home Depot). Funny thing, the valve worked before they worked on it and now it does not. All because they need a new stopper installed. The stopper parts range from $8-20 depending if they needed just the stopper or the whole assembly. All told, they charged $5,200 for work that never needed to be completed. And on top of all that, they charged her $119 for their discount membership club (annual membership club) to give her such great discount pricing. They also charged her $102 to remove the earring from the P-Trap that they had to remove to install the new sinks anyways. I have already gotten a quote from another reputable plumber in her area for under $1,000 for all the work that was done, even though none of it was necessary in the first place. The initial technician that came out and started the whole scam was Ronny, his supervisor Robert later joined him and they also brought in Danny and Mike to hang around and make it look like a significant amount of work needed to be done. The total scope of work could have easily been handled by one competent plumber in less than a day’s work.
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J B. on BirdEye

a year ago

03/16/2019, 23:46 PM
I have never been more disgusted with the behavior of any company before my mother did business with Greenstar Home Services. My mother is elderly and recently widowed. She found Greenstar Home Services online and called them out to retrieve an earring that had been dropped in her bathroom sink. There was no stopper in this sink or the second bathroom sink. Greenstar Home Services came out and then completely took advantage of her. They told her she needed to replace both sinks completely, replaced both faucets. Then she told them that the stopper does not work in her bathtub, and instead of just fixing that, they told her she needed a whole new shower valve, which was not even related to the problem. As if all this was not bad enough, they grossly overcharged her for all the work that was not even necessary to begin with. They charged her $2,000 to replace the shower valve, and I am pretty sure they only replaced the trim itself. (Trip kit is $30 at Home Depot). Funny thing, the valve worked before they worked on it and now it does not. They charged her $500 to replace the angle stop valves on both sinks, which is a pretty simple job, and the parts are 8$ a piece. Then for the sinks and faucets... the exact same parts are at home depot for less than $200 per set, and they charged her $2500 to replace both of them. All because they need a new stopper installed. The stopper parts range from $8-20 depending if they needed just the stopper or the whole assembly. All told, they charged $5,200 for work that never needed to be completed. And on top of all that, they charged her $119 for their discount membership club (annual membership club) to give her such great discount pricing. They also charged her $102 to remove the earring from the P-Trap that they had to remove to install the new sinks anyways. Unfortunately my mother did not call me for advice because she did not want to bother me and trusted these trained scam artists and got seriously taken advantage of. I have already gotten a quote from another reputable plumber in her area for under $1,000 for all the work that was done, even though none of it was necessary in the first place. All the parts were under $500 from Home Depot, and that included a shower valve, which I don't even thin they replaced. I will be following up with the Better Business Bureau, the state's Atty General, Elderwatch (AARP) as well as taking this company to small claims court for this obvious and systematic elder abuse. The initial technician that came out and started the whole scam was Ronny, his supervisor Robert later joined him and they also brought in Danny and Mike to hang around and make it look like a significant amount of work needed to be done. I have been through several remodels of my one and have hired many plumbers. The total scope of work could have easily been handled by one competent plumber in less than a day's work
Respond to negative reviews
Jeffrey B. on Citysearch

a year ago

03/16/2019, 04:57 AM
I have never been more disgusted with the behavior of any company before my mother did business with Greenstar Home Services. My mother is elderly and recently widowed. She found Greenstar Home Services online and called them out to retrieve an earring that had been dropped in her bathroom sink. There was no stopper in this sink or the second bathroom sink. Greenstar Home Services came out and then completely took advantage of her. They told her she needed to replace both sinks completely, replaced both faucets. Then she told them that the stopper does not work in her bathtub, and instead of just fixing that, they told her she needed a whole new shower valve, which was not even related to the problem. As if all this was not bad enough, they grossly overcharged her for all the work that was not even necessary to begin with. They charged her $2,000 to replace the shower valve, and I am pretty sure they only replaced the trim itself. (Trip kit is $30 at Home Depot). Funny thing, the valve worked before they worked on it and now it does not. They charged her $500 to replace the angle stop valves on both sinks, which is a pretty simple job, and the parts are 8$ a piece. Then for the sinks and faucets... the exact same parts are at home depot for less than $200 per set, and they charged her $2500 to replace both of them. All because they need a new stopper installed. The stopper parts range from $8-20 depending if they needed just the stopper or the whole assembly. All told, they charged $5,200 for work that never needed to be completed. And on top of all that, they charged her $119 for their discount membership club (annual membership club) to give her such great discount pricing. They also charged her $102 to remove the earring from the P-Trap that they had to remove to install the new sinks anyways. Unfortunately my mother did not call me for advice because she did not want to bother me and trusted these trained scam artists and got seriously taken advantage of. I have already gotten a quote from another reputable plumber in her area for under $1,000 for all the work that was done, even though none of it was necessary in the first place. All the parts were under $500 from Home Depot, and that included a shower valve, which I don't even thin they replaced. I will be following up with the Better Business Bureau, the state's Atty General, Elderwatch (AARP) as well as taking this company to small claims court for this obvious and systematic elder abuse. The initial technician that came out and started the whole scam was Ronny, his supervisor Robert later joined him and they also brought in Danny and Mike to hang around and make it look like a significant amount of work needed to be done. I have been through several remodels of my one and have hired many plumbers. The total scope of work could have easily been handled by one competent plumber in less than a day's work.
Bill F. on Yellow Pages

2 years ago

07/26/2018, 19:48 PM
Great service started when I called Greenstar for my AC problem. I called the office and spoke to Britney who gathered all my info and scheduled my appointment. She called me back promptly after 5pm to let me know a service tech will be out between 8-11am the next day. Britney contacted me again to let me know the service tech name Johnny and Johnny will be out between 9-10am She called me again to let me know Johnny was on his way. Johnny was our service tech and he was courteous and very cleaned dressed. He asked my some questions and identified the problem quickly. He made the repairs to our AC unit and we were back up and running. The repair cost was very reasonable and I was given a $50 dollar coupon for the service. What I really appreciated was Johnny fixed what was wrong, he was very professional, prepared and gave me advice on what to look for if we start having issues again. I would highly recommend Greenstar Service and will use them in the future. Great teamwork and a Job well done by both Britney and Johnny. Thank you both. Bill - Yorba Linda, CA
sandra s. on Citysearch

2 years ago

07/19/2018, 08:18 AM
The air conditioning mechanic was prompt and v ery informative about my problem. He supplied me with the appropriate part I needed to solve the problem of my circuit breaker shutting down my air conditioner. Carlos was very patient explaining what was wrong and what needed to be done to fix the problem.
Tim K. on Yellow Pages

2 years ago

06/15/2018, 15:53 PM
Did a great job Andy our tech was awesome. He diagnosed and fixed issue quickly. Very thankful will use agsin
joycemorgan875 on Yellow Pages

3 years ago

02/08/2017, 19:37 PM
I like how there a professional and honest company. I bought a green club membership with them to protect my home.
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