This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
"We have been serving the Central Kentucky Area since 1966. We offer a large inventory of New Toyota models and always have a wide variety of pre-owned vehicles to choose from as well."
630 E New Circle Rd, Lexington, KY, 40505, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 8:00 p.m. | |
Sun | Closed |
The best dealership in Lexington I bought a used car from Green's and it was a very positive experience. The salesman was straightforward and not pushy, gave me a more than fair deal (he realized I had done my homework), and followed through with installation of the dealer-installed options we negotiated into the deal. Their service department is equally good; fast, professional, courteous, and reasonably priced for a dealership.
I came by Greens to look for a vehicle for my wife. We were looking to trade in our 2012 Toyota Sienna. They low balled us with a $2,000 trade in value, in which Dan Cummings already offered us $5900 cash value for. We left and said we would talk about it. We texted salesman and gave them exact price we are wiling to pay for a used vehicle with our trade in. He told us to come on down and we can work it out. I drove 25 minutes to be lied to basically. The lowest they would go was $9,000 more than what we said we could give. ... read more
Business response:
<p>Adam & whom it may concearn,</p> <p> I have viewed the text messages between Vu and yourself and under no circumstances did the Sales Consultant lie to anyone. Upon the 2nd visit we were able to get an additional $1,500 for the trade in for a total of $3,500. We are sorry that you feel this was not an acceptable deal and that you will not return.</p>
I went to Green's to confirm if they were allocated a 2023 GR-Supra A91-MT. They confirmed they were. The vehicle was confirmed via a standard Toyota Pricing Sheet. Although the base MSRP was N/A, there was a $9,990 "cost" noted under Total Installed Packages & Accessories. As there are NO accessory packages that match this price, it was explained to me as an added "fee" that would provide NO services or packages to me. This is a dealer add on cost that Green's knows they can get away with it. Green's excessive greed has sou... read more
I took my Rav4 in for repair in good faith. I was given two specific price estimates for repair and a third option, ordering an ECU, for which there was no price estimate given. The service advisor said they wouldn't have price until they could get it ordered. I chose that option, presuming I would have been advised of the price before continuing. Not only was the ECU extremely over-priced at $954.80, it didn't fix the issue. The assistant service manager returned my call to say that everything was explained to me by the ser... read more
Business response:
<p>When Mr H******* came in he told us that the ECU was the problem.</p> <p>We followed procedures of the Toyota Service bulitin and attempted a repair, if this repair failed to fix the issue, order and replace the ECU was the next step.</p> <p>The customer was infomred and all repairs and services were itemized. The customer also agreed to all services for the vehicle.</p> <p>He has spoken with Marion B***** our Service director, he was asking for the ECU to be taken off the vehicle and returned, this is not a standard prac... read more
Just bought my 3 Rav4 from this dealer. Excellent !
Green's Toyota of Lexington has a 4.6 star rating with 3,242 reviews.
Green's Toyota of Lexington is closed now. It will open at 9:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com