Green Home Solutions TrueEnviro Southern California - Water & Mold Mitigation Services

Alexander Brusilovsky 

on Google

7 months ago

-5 Stars Would Be Too Generous. The services provided were shockingly unprofessional. The company sent over contractors, including Emerson Molina and his assistants, who displayed a complete lack of basic etiquette in a residential setting. They didn’t even bother covering their shoes before entering the house. Emerson Molina showed no concern as he tracked dirt throughout the entire house, potentially spreading germs from wherever he had been—even in front of my two-year-old daughter. Anyone with young children understands ... read more

Jimmy Bray 

on Google

a year ago

I recently hired True Enviro for mold remediation services and it was a complete nightmare. I knew nothing about mold when I hired them, but I suspected it in my home due to eczema caused by biotoxins from Stachybotrys. Unfortunately, the company did not know what they were doing and only did a 5-minute air sample in various parts of my house, which is not enough to detect mold. They charged a lot of money without any real expertise. Their solution was to remediate Cladosporium in my master bathroom, but when I returned to m... read more

Alexander Brusilovsky 

on Google

2 years ago

-5 Stars would be enough. Very amateurish services. The corporation dispatched some contractors, Emerson Molina + his assistants, who presented themselves as strangers in a civilized environment. They were unaware that footwear must be covered when entering the residence. Emerson Molina didn't care about walking around the entire house in his dirty shoes, which could potentially spread illness from wherever he had been before, even in front of my two-year-old daughter. Those who have young children are aware of how easily th... read more

Alexander Brusilovsky 

on Google

2 years ago

-5 Stars would be enough. Very amateurish services. The corporation dispatched some contractors (Emerson Molina + one) who presented themselves as strangers in a civilized environment. They were unaware that dirty shoes must be covered when entering the residence. They didn't know what a timetable or being on time even means. When they suggested arriving at 9 a.m., it was usual to arrive at 11:45 a.m., and there was no mention of being late. Worst of all, they can't do the task without causing damage to your property. Withou... read more

Liz Yeomans 

on Google

2 years ago

It makes me sad to have to write this review, but I feel obligated to warn people about this company. Mold is a serious problem that can cause very real health complications -- this company is ill-equipped to help you on every level. Steer clear! When I got service in Dec '21, I tried to contact this company for 2 months because it was clear the treatment hadn't worked. At the time, I called both the main office and my technician. The technician told me he'd come back to the house, but never did. I am usually an easy custome... read more