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3901 Wabash Ave, Springfield, IL, 62711, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Service advisor Kelly was wonderful and courteous when I first came in asking if they could reprogram my key remote. She scheduled me an appointment and everything went great during the appointment. The only issue I have is they have charged me twice for a credit card fee totaling 8.09 when I did not used a credit or debit card. I wrote a check for the total amount. I did not see the charge until after checking the bill. I will be calling the dealership back to question this charge.
Breann was extremely professional and focused. He knew the vehicle inside and out, and when he didn’t have an answer, he was upfront and found it quickly. I appreciated his honesty and direct approach — no pressure, just clear information. I would absolutely recommend him to anyone shopping for a Toyota or Volkswagen.
I recently had the pleasure of working with Julie at the WV Service Center in Springfield, IL, and I can't say enough positive things about the experience. Julie was incredibly professional, knowledgeable, and efficient in handling my service needs. Her friendly demeanor and willingness to go above and beyond made the entire process seamless and stress-free. Thank you, Julie, for your outstanding service!
Green Audi Volkswagen has a 4.5 star rating with 858 reviews.
Green Audi Volkswagen is open now. It will close at 7:00 p.m.
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