Great Lakes Truck & Auto Repair L.L.C.

Karla “Special K” Hampton 

on Google

2 weeks ago

I brought my 2016 Jeep Cherokee to Great Lakes Truck & Auto Repair because it had shut off while I was driving. I dropped it off around 8:00 a.m. Monday and was told they could get to it that day. I waited and called several times for updates. It wasn’t until around 3:00 p.m. that they told me they would not be able to look at it for a couple of days—and claimed that was what they had told me earlier. Had they been honest about their availability that morning, I could have taken my Jeep somewhere else instead of losing the e... read more

John Hichew 

on Google

a month ago

My daughter spent a long girls weekend in Benton Harbor. Her car got her there safely but Thursday night it went into limp mode and the check engine light came on. I contacted Great Lakes first thing Friday morning and Ron said he will look at it. I had it towed and checked in midday with Mike the Service Manager. He was still diagnosing the problem. Received a call mid-afternoon from Mike that they found the problem, replaced a part and the car drove fine. My daughter picked up before close on Friday. I want to thank Ron an... read more