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Great Lakes Honda City Service Center
- Automotive
- Liverpool, NY
About this business
Location details
7140 Henry Clay Blvd, Liverpool, NY, 13088, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I’ve had three minor issues since I bought my car in October. On all three instances, I was taken in right away. My issue was fixed right away and I was out the door right away. These guys are fantastic.
Wish I could give zero stars. My wife and I bought a used jeep grand cherokee in september that needed a sensor harness in the bumper replaced. They said they made an appointment with a jeep dealer to have that done and that they would come pick it up and drop off a loaner car. Weeks go by and we hear nothing. An engine light for an evap leak comes on, I finally call to see what's going on and it turns out the appointment was never made. So they come pick it up and give us a loaner to at least fix the engine light. More week... read more
After 6 months engine light came on. They had the car for over a month, on the drive home from the dealership. Engine light came back on, called dealership left about 10 messages, no call back. They dont care after the sale. STAY AWAY FROM GREAT LAKES HONDA LIVERPOOL, NY, looking into lemon law as I see many others are doing as well.
I had a service scheduled for Friday and had issues with the service dept. I dropped off my car and called to ensure they got it but I was transferred to the dealership, sent to voicemail, and downright hung up on several times. Overall an awful experience that was making me doubt my choice to get the maintenance package when I got my car. I tried calling again Saturday with low hopes and immediately got connected to Nico. Nico said he’d make things right and try his best to get the service done before the end of the day eve... read more
Frequently asked questions about Great Lakes Honda City Service Center
How is Great Lakes Honda City Service Center rated?
Great Lakes Honda City Service Center has a 4.7 star rating with 245 reviews.
When is Great Lakes Honda City Service Center open?
Great Lakes Honda City Service Center is open now. It will close at 7:00 p.m.
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