Great Lakes Home Healthcare and Hospice

Shannon Zuck 

on Google

2 years ago

The staff of this Hospice Program were extraordinary! They made a heart wrenching experience bearable. They were so supportive and caring. They were there to help me know what was happening next when it came to my mother’s decline. They taught me things I didn’t know and they prepared me as best they could for what was happening to my mother as she declined. My mother’s last weeks were comfortable and fear-free because of nurse Denny, social worker Kathleen, and the gentle aides Virginia (and her colleagues) who cared for mo... read more

tina young 

on Google

3 years ago

Nursing part of Home health was wonderful then physical therapy was unprofessional and actually told a lie when I called the supervisor to speak to them about the behavior of their employee he was rude unprofessional and ignorant I told them I did not need services from their company anymore I felt my family was targeted because of being positive for covid and the physical therapist did not want to do services so he exaggerated a situation as him doing this I didn't feel my family was safe with someone like that in my home I... read more

Brian Myers 

on Google

4 years ago

If I could put more stars I would. They not only took care of my dad, but my mother and me. They were amazing. Anyone who wants to take care of their loved one at home, during their last days, would be wise to have this team in their corner. I thank all of the UPMC hamot hospice team for your support, and understanding during a very hard time. You were amazing. 

jeanette macintyre 

on Google

5 years ago

I would never reccomend this agency to anyone! At first they were great. But as time went on it seemed they were more concerned with something else and not my moms care. One month into her care, they started to discharge her from hospice even though she showed signs of decrease. I asked multiple times what were there gages for decrease and I was never told, just that the nurse does not see signs of decrease. Also, I told them for three weeks that something was off with my mom. They never seemed to care or even give the appea... read more