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Great Lakes Ford of Muskegon Service
- Automotive
- Muskegon, MI
About this business
Location details
2469 Apple Ave, Muskegon, MI, 49442, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Avoid this service department. The service manager lies. They scheduled my truck for service and didn't start working on it for another week. Then returned it to me with an obvious coolant leak. Within 100 miles after their repairs, I had a check engine light on and found that they smashed a connector together, bending the pins, and had to pay someone else to fix it. They are okay for tires and batteries, but if you need anything complex or involving them touching your engine, go elsewhere.
Avoid this service department. The service manager lies. They scheduled my truck for service and didn't start it for another week. Then returned it to me with a new coolant leak. Later I found that they mashed a connector together and had to pay someone else to fix it. They are okay for tires and batteries, but if you need anything complex, go elsewhere.
Bought my supposedly brand new Explorer ST there Oct 2024. The car was Dirty, multiple scratches in and outside with a chip in front window. The camera also had a recall. Fast forward not even a year, to the check engine light on. Called to get vehicle in with no appointments available for 2 weeks. Also requested a loaner if it needed to stay over night. She straight up lied to me and said they don't do that. They sure did it when they had to fix the recalls on the vehicle they sold me..... very disappointed. I then called p... read more
Frequently asked questions about Great Lakes Ford of Muskegon Service
How is Great Lakes Ford of Muskegon Service rated?
Great Lakes Ford of Muskegon Service has a 2.4 star rating with 5 reviews.
When is Great Lakes Ford of Muskegon Service open?
Great Lakes Ford of Muskegon Service is closed now. It will open tomorrow at 7:30 a.m.
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