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Great Floors

3.8

About this business

Great product selection, great pricing and especially great customer service are the hallmarks that set Great Floors apart from the big box retailers. Our 19 showrooms featuring the Northwest's largest inventory of in-stock materials with a focus on hard surface flooring options, including a broad menu of "green" products. In an era of Internet marketing and instant gratification, having products that the customer can feel and touch, then take home is extremely important. And we're responding to a changing marketplace by off... read more

Location details

231 E Francis Ave, Spokane, WA, 99208, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
3.8106 reviews
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Travis Morrison's profile image
Travis Morrison 
on Google
2 months ago

Professional and zero pressure sales. Matt was fantastic to work with, he walked us through all of the different options and the benefits of each. They came on site for accurate measurements before the quote. Install was a breeze and our technician took extra care to custom fit all of the weird nooks and crannies in the basement of our 1930s house. Made new carpet one of the easiest parts of our remodel! 

David T's profile image
David T 
on Google
4 months ago

Ordered roll linoleum to replace carpet that was in our house. First time doing something like this. Tried to do our due diligence and research who we went with. Pulled up our own carpet trying to save a bit because this was a big deal for us. Bottom line Am I happy with the product we received Yes. Am I happy with the install process. No. Would I recommend them to friends and/or family. No Would I go there again. Hard no. Do I regret my purchase. Yes 

Edward Robinson's profile image
Edward Robinson 
on Google
8 months ago

Well this not start out at 5 stars but Great Floors in Spokane Valley made it turn out that way. We chose a product ( marmolioum ) that is more commercial and less spec’d in residential settings. The first product was installed poorly with gaps and “lifting” in places. Two attempts to fix to no avail. The installation supervisor intervened and more product was ordered a new installation crew chosen. Result was just as we hoped. The new floor looks fantastic. Thank you everyone from our sales associate, installers (second set... read more

Jordan Dill's profile image
Jordan Dill 
on Google
10 months ago
Corey Prior's profile image
Corey Prior 
on Google
10 months ago
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Frequently asked questions about Great Floors

How is Great Floors rated?

Great Floors has a 3.8 star rating with 106 reviews. 

When is Great Floors open?

Great Floors is closed now. It will open tomorrow at 9:00 a.m. 

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