Great Floors's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Great Floors

3.9

About this business

Great product selection, great pricing and especially great customer service are the hallmarks that set Great Floors apart from the big box retailers. Our 19 showrooms featuring the Northwest's largest inventory of in-stock materials with a focus on hard surface flooring options, including a broad menu of "green" products. In an era of Internet marketing and instant gratification, having products that the customer can feel and touch, then take home is extremely important. And we're responding to a changing marketplace by off... read more

Location details

3800 N Government Way, Coeur d'Alene, ID, 83815, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun11:00 a.m. to 4:00 p.m.
3.9159 reviews
Select a rating
Tim Dunn's profile image
Tim Dunn 
on Google
a month ago

Great service and fast. Nice variety of products 

Renee Faller's profile image
Renee Faller 
on Google
a month ago

Josh Martinez at Great Floors is awesome to work with! He’s super knowledgeable, easy to talk to, and always takes great care of our clients. Whether it’s helping them choose the right flooring or making sure everything runs smoothly, he always delivers and has great communication. I really appreciate having someone I can trust to send our clients—highly recommend Josh! 

Dick&Cindy Thorp's profile image
Dick&Cindy Thorp 
on Google
3 months ago

74 year old couple, no pets. From Coeur d,Alene, Idaho. Bought Mohawk carpet from Great Floors with a 25 year warranty and within the first year I had them come and look at the wear and fibers coming out of the carpet and they refused to honor the warranty. Said I shouldn’t be using a battery operated Dyson vacuum and would not be honoring my warranty. ? No wear in the warranty does it mention not using Dyson products. Not doing business with them or Mohawk products again. 

Sydney Maynard's profile image
Sydney Maynard 
on Google
4 months ago

I called in earlier this week to see if they carried a product we want to use in our bathrooms called micro cement. I talked to a female salesman who did not know what product I was referring to (which is fine). she suggested porcelain tile to me. I explained that microcement is supposed to be more durable than tile and prone to less damage. She got very rude and snippy asking "why would you need something that durable in your shower?" Our porcelain tile is as durable as you need. " I explained again that it is the aesthetic... read more

Justin Kon's profile image
Justin Kon 
on Google
4 months ago

Josh Martinez is the man! He designed my whole house! It’s so baller an turned out better than I could have ever expected! Ask for Josh! He knows all the people and takes care of everything from start to finish! 

View all google reviews

Frequently asked questions about Great Floors

How is Great Floors rated?

Great Floors has a 3.9 star rating with 159 reviews. 

When is Great Floors open?

Great Floors is open now. It will close at 7:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com