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Great Floors

3.8

About this business

Location details

3800 N Government Way, Coeur d'Alene, ID, 83815, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun11:00 a.m. to 4:00 p.m.
3.8171 reviews
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Drew Gorringe's profile image
Drew Gorringe 
2 months ago

I had a great experience working with Tanner Walde at Great Floors. He was super helpful from start to finish—walked me through all the options, answered every question, and made the whole process really easy. He got me extremely competitive pricing. That said, the level of service he provided was so good I would’ve paid more just to work with him. The products also came in faster than the original timeline, which was a huge bonus. He stayed on top of everything and kept me updated the whole time. I’ve already come back to T... read more

Shannon Annie's profile image
Shannon Annie 
2 months ago

Received excellent service and customer care from Dale Davis in selecting flooring for our new build. He has gone above and beyond to help me get what I need at a reasonable price. Thanks Dale!! 

Adam Snodgrass's profile image
Adam Snodgrass 
2 months ago

I had Great Floors install new carpet in two bedrooms. The installation itself was completed, but during the process there was damage to other areas of my home, including gouges in the hallway flooring and scuffing on the front door frame. While I understand that issues can happen during installation and was willing to have them corrected, the real concern has been the lack of follow-through. I reported the damage promptly, and a representative did come out to assess it and acknowledged that it needed to be fixed. However, d... read more

Willian Dutra's profile image
Willian Dutra 
2 months ago

I am beyond livid with the "service" and the absolute garbage carpet installation Great Floors put into our new construction home. We were here for exactly ONE month and the place was falling apart. The transition pieces were installed so badly that they literally fell apart the first time a vacuum nudged them. Worst of all, the carpet isn't even tucked or attached to the tack strips. You can go to literally any corner or baseboard in this house and pull the carpet up with one finger. It’s a total safety hazard with exposed ... read more

Casey Lapp's profile image
Casey Lapp 
3 months ago

No pun intended, but Great Floors was great. They went above and beyond to be sure my needs were met!! 

Frequently asked questions about Great Floors

How is Great Floors rated?

Great Floors has a 3.8 star rating with 171 reviews. 

When is Great Floors open?

Great Floors is closed now. It will open at 11:00 a.m. 

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