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Our purpose is to enable individuals and businesses to manage financial risk. We provide insurance products and services tailored to meet the specific and ever-changing financial risk exposures facing our customers. Based in Cincinnati, Ohio, the operations of Great American Insurance Group are engaged primarily in property and casualty insurance, focusing on specialty commercial products for businesses, and in the sale of traditional fixed and fixed-indexed annuities in the retail, financial institutions and education marke... read more
301 E 4th St, Ste 22, Cincinnati, OH, 45202, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
This company seems to be in the business of collecting premiums and not paying out claims. My claim was investigated by the police, people were found gulity and prosecuted yet Great American Insurance Company will not pay the claim. What a joke. Great American Insurance Company needs to be investigated by the ***.
I had broken my tooth in three places causing bone loss from an order of chicken wings that I had attempted to eat at ************* in ******, **. The chicken wing had something round and metal that shouldn't have been in the meat. I contacted Domino's and they told me "We don't offer refunds. They didn't have time to continue talking to me and I need to contact their headquarters." I then contacted my dentist and scheduled a next day morning urgent visit. I went to my dentist and I was referred to an Ortho surgeon in ******... read more
Business response:
We are sorry for your experience and shared your feedback with our claims team. As we previously communicated, the investigation we conducted found no evidence that the injury was caused by a metal object. If you would like to have additional conversation with us, please email *********************
If you are trucking company, try to avoid brokers insured with them. They will come up with any excuse not to pay the claim. They refuse to pay $5200 claim on brokers bond insurance. Dont work with them ! I hope karma will catch up with them.
Was hit by another car ruled there fought Great American Insurance refusing to fix my vehicle and it would cost maybe 3,000 to fix my vehicle this company is the worst stay away
Business response:
Were sorry your experience didnt meet your expectations and wed like to help. To do that, we need to know more, so please email your name, phone number and claim number to ********************* We will ask the appropriate person to contact you to learn more about your situation.
A terrible company for sure. I lost my Thoroughbred to a vet reported case of colic. Because I was unable to follow their claim instructions to a T during a traumatic rxperience with debilitating grief, my claim was denied. I insured my horse in the event he died...he did die., There are always extenuating curcmstances to any life matter but they didn't care. Vet report didn't matter to them at all. I could understand if there was something fishy regarding his death, but I was 100% honest and case was clear cut. Beware of th... read more
Business response:
We are sorry for the loss of your horse and understand your concern. We researched your incident and spoke with the claims team that investigated your claim. Unfortunately, your situation does not amount to a loss that is covered by your policy for several reasons that the claims team has explained to you. If you would like to have additional conversation with us, please email *********************
Scam artist! In 2021 I placed a perfectly good sectional couch in smart storage In 2023 I went to get the couch out of storage at that point in time In 2023 I went to get the couch out of storage at that point in time I saw that my furniture was molded When I place my items in storage There was no mold The insurance company You said that they will not cover the damage to my couch because it is mold they can see where Because of weather issues Where There is mold The insurance company says that they will not cover the insuran... read more
Business response:
We understand the disappointment with your items condition. However, the storage unit protection plan does not cover this type of damage. If you would like to speak about this further with a member of our ***************** team, please contact *********************
Do NOT trust ********* with your items. Do NOT trust this insurance company they have contracted out. Not only have I lost thousands of dollars worth of stuff due to their negligence, but I have been repeatedly PAYING for them to ruin my items and not provide a single solution.I have a storage unit in ************, ******* that I rented out once I moved out of college this past May. I left my items to this unit for 2 months before checking back in as I planned on moving. After two months, I came to a storage unit that had be... read more
This Is Absolutely The Worst Of The Worst Insurance Company.. My Vehicle was In the shop for 4 weeks. I had the rental for more then 10 days my rental **** was $1,800 and this company send me a check for $200. For a Reimbursement for car rental.. My Car Had Multiple Damage front end and rear. They wouldnt cover my front end parts for my front suspension when the body shop submit the damage on the claim. So I had to buy my own parts and pay the labor cost on my own and then submitted my claim again for the reimbursement and t... read more
I do not recommend Great American Insurance Group to anyone as I can give their claim processing rate 0/10. Their insured ***** Auto Transport, Inc. had transferred my car from Louisiana to Californian and during transportation, my car was physically and mechanically damaged. It is over three weeks since they have been notified and their Claims Specialist, Mr. Dustin C**** is handling my case as of now he has not done anything after receiving all the documentation from me and talking to the mechanic, and having an insurance ... read more
Great American Insurance Companies has a 1.3 star rating with 16 reviews.
Great American Insurance Companies is closed now. It will open tomorrow at 8:00 a.m.
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