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Great American Cookies
- Chocolatiers & Shops
- Fort Smith, AR
About this business
Location details
5111 Rogers Ave, Ste 186, Fort Smith, AR, 72903, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
A friend of mine ordered a birthday cookie cake for her son from Great American Cookies in Franklin Park Mall. She asked that they write both “home run” and “Happy Birthday Ethan”...they literally wrote the word “both” 😒🙄 As ridiculous as it was, mistakes do happen, so she was told by the manager that she could have a full refund. Today, she was told by the general manager that she can only get 15% off of her next order. Are you kidding me?!?! Absolutely disgusting “customer service”.
RecommendedMy daughter wanted a cookie cake for her party but she also wanted it Jojo siwa. I was unsure if that was possible for a cookie cake but y’all blew us away with this cake! It came out so cute and she loved it!!! Thank you so much!
RecommendedGood cookies! Pretzel 🥨 was good! Friendly service!
Christmas cake was great. My son’s bday cake in March was great. My cake tonight epic fail. I went in and ordered a cake for my parade tomorrow. I told the girl I wanted string lights but needed the bulbs to be round to look like Mardi Gras beads. I explained to her the cake was for a Italian parade. When I picked the cake up this evening I was really upset because it looks like a Christmas cake. I had to take it because we were headed out of town for the parade. I couldn’t show up with nothing and didn’t have time to order ... read more
RecommendedSo good! Have not been disappointed ordering for birthdays.
RecommendedI always love the cookies there, I try different kinds of cookies and they also make really good cookie cakes...and every time I stop and get myself a cookie I also get myself a good cup of lemonade to drink with that, the people who work there are also friendly!
RecommendedI ordered and picked up my order in less than 24 hours because I am a last minute mom. The cookie cake was amazing and a huge hit but the best part was the design of a specific truck for my son. Customer service was amazing! Thank you
The staff greeted and made my daughter and I feel welcomed and didn’t rush us. They gave plenty of time for us to decide before ordering. We will be back.
Recommendedthe fudge Brownies are incredibly!
Frequently asked questions about Great American Cookies
How is Great American Cookies rated?
Great American Cookies has a 4.5 star rating with 338 reviews.
When is Great American Cookies open?
Great American Cookies is closed now. It will open tomorrow at 12:00 p.m.
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