Great American Assurance Co's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Great American Assurance Co

1.7

About this business

Great American Insurance Group offers a range of financial products and services for business clients. The company has been in operation since 1872 and specializes in property and casualty insurance products. It also provides fixed, indexed and variable annuities. The company s affiliates include American Empire Insurance Company and American Empire Underwriters. Great American Insurance Group operates various workers compensation programs. It offers risk management and claims and loss prevention support services. The compan... read more

Location details

525 Vine St, #7, Cincinnati, OH, 45202, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.76 reviews
Select a rating
LeoW's profile image
LeoW 
4 years ago

**************** reps are rude, incompetent and lie. They refuse to give their name or employee ID for reporting purposes as there legally supposed to when asked. To add when asked any prevalent Information they claim to be transferring your call but hang up on you to avoid leaking there scandal. The automotive companies which they deal with said they are cheap and are constantly fighting with them to fix issues with the cars they allowed to leave off the lot after they have masked the vehicles issues. Beware, Think and do y... read more

Jennifer K's profile image
Jennifer K 
4 years ago

This company is impossible to deal with -customer reps at the call center are very unprofessional and incompetent. Great American does not release funds when they are due and should be avoided at all costs. 

Marceli H.'s profile image
Marceli H. 
5 years ago

Beware truck drivers and consumers that use CARGO INSURANCE! Great American Insurance Group is the worst commercial insurance your money can buy. Take your business and hard worked money somewhere else. My truck was damaged during transport and I filed a cargo claim with them almost 2 month ago. Untill this day they are doing investigation and wining about paperwork when I already provided a copy of the title for the truck in my name. They asked for a mountain of documents, but failed to present a plan to either repair or re... read more

David H's profile image
David H 
5 years ago

I have been trying to set up a monthly payment of the interest on my annuity for the past three months. Still trying to get it right. They sucked in the principal for the account without a hiccup but asking for anything in the other direction makes them dig their heels in and turn rude. Don't let these people near your money. 

Murray S.'s profile image
Murray S. 
7 years ago

They drag their feet in settling our claim. All claims were submitted by March 19 and still no checks. Their service representatives lied to me twice 

Business response:

We have shared your review with our Annuity Management team. We understand that your claim has been resolved and a check has been delivered to you. Please let us know if we can do anything further to address your concern. 

Frequently asked questions about Great American Assurance Co

How is Great American Assurance Co rated?

Great American Assurance Co has a 1.7 star rating with 6 reviews. 

When is Great American Assurance Co open?

Great American Assurance Co is closed now. It will open at 8:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com