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Gray Heating & Air Conditioning

3.4

About this business

Location details

110 Atlantic Rd, El Paso, TX, 79922, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:30 p.m.
Tue8:00 a.m. to 4:30 p.m.
Wed8:00 a.m. to 4:30 p.m.
Thu8:00 a.m. to 4:30 p.m.
Fri8:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
3.456 reviews
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Felix Cabral's profile image
Felix Cabral 
2 weeks ago
Guillermo Carmona's profile image
Guillermo Carmona 
3 months ago

Our A/C system failed in mid-July during the peak of the heat. Gray’s was incredibly professional from the first call. The salesperson responded quickly, provided two clear quotes, and even dropped off a window unit so we could stay comfortable in our bedroom while waiting for the install. The full replacement—including condenser, evaporator, and furnace—came out to $8,000, which was very fair for a once-in-25-years repair. The install team was prompt, courteous, and hard-working. They got 90% of the job done on the first da... read more

Catherine LeMar's profile image
Catherine LeMar 
8 months ago

My water heater went out the Sunday before Christmas. I called that day--to avoid paying higher charges, I waited until the next day to get the water heater fixed. Grays came that afternoon and said that could fix it but it would cost nearly $2500 dollars if I got a 9 year warranty; it would be less if I got a 6 year warranty (only $100 difference on the heaters, but Carlos charged me nearly $200 for the difference in warranty). I expected closer to $1500 or so, so this was a shock. I asked if they did payments plans and he ... read more

Jose Sanchez's profile image
Jose Sanchez 
a year ago

This company takes advantage of elderly people they installed a 2 ton unit on a 2000 square ft house that requires a 4 ton unit . Yet they charged my parents for a 4ton unit well now the compressor is out and they want $4000 dollars to replace the compressor we went ahead and hired a different company to install a 4ton unit at a very reasonable price . Shame on you people hope you get what you deserve. Please don't do business with these people . 

David Mitchell's profile image
David Mitchell 
a year ago

The temp was 105° degrees!!!! They helped me the next day!!.. and fixed the problem the same day.;: Thank you.!! The tech,Joshua fixed it in about hour and also recommended other maintenance services to avoid any future problems. My pets and I Thank You!!! Support local Businesses! 

Frequently asked questions about Gray Heating & Air Conditioning

How is Gray Heating & Air Conditioning rated?

Gray Heating & Air Conditioning has a 3.4 star rating with 56 reviews. 

When is Gray Heating & Air Conditioning open?

Gray Heating & Air Conditioning is open now. It will close at 4:30 p.m.  

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