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Gray Heating & Air Conditioning

3.4

About this business

Location details

209 N Solano Dr, Las Cruces, NM, 88001, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:30 p.m.
Tue8:00 a.m. to 4:30 p.m.
Wed8:00 a.m. to 4:30 p.m.
Thu8:00 a.m. to 4:30 p.m.
Fri8:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
3.420 reviews
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Sharon Shahan's profile image
Sharon Shahan 
on Google
a week ago

Have only good things to say about Grays, had a weekend emergency with AC only blowing warm air. The answering service relayed message and by next morning (Sunday) the Technician (Michael?) was prompt & addressed the issue. Albert even followed up with a call. Michael was so polite and provided us with future information. I would certainly recommend them 

Judy Bragg's profile image
Judy Bragg 
on Google
a month ago

Scheduled for a/c maintenance and they were a “no-show” even with a follow-up call from me. I agree with another review that the phone person for the Las Cruces area has no people skills. Previous service from Gray was great but not any more. 

Brandi Thompson's profile image
Brandi Thompson 
on Google
3 months ago

I'm currently a resident at an apartment complex who chooses to use Gray. Now I know why! The couple of times they have come to repair the AC they have been very courteous and professional. The two gentlemen who replaced the AC after working diligent to salvage the old one did a great job. Again very courteous and professional. They even worked well with the onsite maintenance men here at the complex. Still after working late they were kind & eager to make sure the AC was working perfectly. Thank you for job well done!!!! 

Grant “PUBBA” Keesling's profile image
Grant “PUBBA” Keesling 
on Google
6 months ago

Price gougers! Rest assure if you need help with your furnace Gray's Heating & Plumbing will desert their customers if you ask for them to explain their labor. And though it is your prerogative to ghost your customers rather than explain your pricing, it is mine to call you out for it. Charging for each individual visit for what you can do in one visit, as verified by your technician, is not good customer service. You really expect me to pay almost $400 more just because you want to charge a travel charge for each visit? Tha... read more

Earl Williams's profile image
Earl Williams 
on Google
a year ago

I am sitting here in the sweltering heat with my house at 90 degrees. Gray was here on Friday, Monday, Tuesday and Wednesday and the A/C is not working at all. Now it is Friday July 5th and they are not answering their phone. Friday, Saturday and Sunday will be horrible in this heat. On Monday, someone has to fix this problem. Since they did replace a bad motor I can give them two stars but with the A/C not working it is unforgiveable. Called Gray all Saturday and the on call person did not answer his phone. Called SUN CITY ... read more

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Frequently asked questions about Gray Heating & Air Conditioning

How is Gray Heating & Air Conditioning rated?

Gray Heating & Air Conditioning has a 3.4 star rating with 20 reviews. 

When is Gray Heating & Air Conditioning open?

Gray Heating & Air Conditioning is closed now. It will open tomorrow at 8:00 a.m. 

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