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Gray-Daniels Chevrolet Service Department

3.8

About this business

Location details

6060 I-55, Jackson, MS, 39211, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat7:30 a.m. to 3:00 p.m.
SunClosed
3.836 reviews
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Justice King's profile image
Justice King 
5 days ago

I have been an loyal customer well over 10+years and when I say I was very pissed at this visit, I mean very distraught at you guys services. As I got there i was checked in by a young lady who appeared to be the only person working in the front, who informed me that she will get me check in and I also presented to her with a coupon on their website a coupon for a 8-Quart ACDelco GM synthetic oil change and tire rotation for $74.95,(keep in mind I always pay no more than $86 that include taxes when paying for oil change and ... read more

Lakihya Brown's profile image
Lakihya Brown 
6 months ago

Having Raven help me with this process was one the smoothest I’ve ever experienced at a dealership. She was prompt and very communicative when it came down to keeping me updated about my vehicle. Knowing that after I was serviced she reached out to see how my car was riding. Made me feel great knowing i purchased my vehicle from you guys. Best hands down. Thank you caring about me and my car. 

Will Wilson's profile image
Will Wilson 
a year ago

This is the worst service I’ve ever received. First, when I purchased the vehicle from them, they pressured the heck out of me for the warranty. I purchased it. No problem. Then I go to have the tire pressure sensor reset and the touch screen serviced (because it started sticking the week after I bought it) I was told they’d have it ready in a week to 10 days. It has now been a MONTH and they haven’t even looked at it. I call for my service technician and I can literally hear him in the background saying tell them I’m not he... read more

The Reaktor's profile image
The Reaktor 
a year ago

The worst place to take your car. Bad customer service, they broke my A/C and no one wants to take responsibility. I think they are also a little racist. I heard two guys call someone Speede Gonzalez for being Latino. 

Ben Brantley's profile image
Ben Brantley 
2 years ago

No point in scheduling an appointment, you will be waiting regardless. Oil change s, while overpriced, will come with a side of arrogance and sarcasm from the service writer. This dealership has an awesome sales staff but the service center customer service is garbage. 

Frequently asked questions about Gray-Daniels Chevrolet Service Department

How is Gray-Daniels Chevrolet Service Department rated?

Gray-Daniels Chevrolet Service Department has a 3.8 star rating with 36 reviews. 

When is Gray-Daniels Chevrolet Service Department open?

Gray-Daniels Chevrolet Service Department is open now. It will close at 6:00 p.m. 

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