Grand Welcome

Dan T. 

on Birdeye

3 months ago

Avoid renting from this company! We rented San Sierra 16 in Mammoth from Grand Welcome, and it was a terrible experience. The unit was dirty and in poor condition. The worst part was finding a clogged toilet with feces in it when we arrived. There was food on the floor, dirty dishes, broken blinds in the master bedroom, and broken lights on the stairs and hallway, making it dark and unsafe. The toilet barely flushed and clogged almost every time we used it, requiring constant plunging. When we reported these issues to the ... read more

Marvin R. 

on Birdeye

a year ago

I'd highly recommend not turning your valuable assets over to Grand Welcome unless you like: *The main entrance doors to the property left wide open for anyone or anything to come inside, for weeks at a time. *Bags of garbage left out on your decks for weeks at a time. *Hot tubs left open for weeks at a time to evaporate and get filled with leaves. *Main entrance gates torn down by property guest with complete denial of any repair responsibility by Grand Welcome. *Cleaning crews that show up unannounced at 3AM. *Item... read more

Marvin R. 

on Birdeye

a year ago

I'd highly recommend not using Grand Welcome for any future reservations. They don't clean their cabins! Marvin H. Mineral Bluff, GA  

Marvin R. 

on Birdeye

a year ago

I'd highly recommend not using Grand Welcome for any future reservations. They don't clean their cabins! Marvin H. Mineral Bluff, GA  

Rose L. 

on Birdeye

a year ago

Our recent August stay at a VRBO rental in Truckee, CA managed by Grand Welcome, was severely tainted by a laundry list of issues: 1) Security/Pests: The sliding back door wouldn't lock, and the screens were torn. There was no AC, and broken or absent screens allowed pests to enter. 2) Cleanliness: Upon arrival, we found dirty diapers, used dishes, and even remnants of bloody meat on some plates. The grills were filthy and non-functional. 3) Quality: The toilet flushing mechanisms, dining room and stoop lights, and climat... read more

Gina M. 

on Birdeye

a year ago

Extremely Disappointed with Grand Welcome Vacation Rental and Airbnb I recently had an incredibly negative experience with Grand Welcome vacation rental and Airbnb that has left me deeply disappointed and frustrated. Despite providing concrete evidence and valid reasons for my cancellation, both companies refused to offer a refund or even a compromise. This incident has shown me a complete lack of ethics and moral standards within these organizations. My reservation with Grand Welcome was scheduled for a Mother's Day weeke... read more