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Grand River Transit Customer Service Centre

4.1

About this business

Location details

105 King St E, Kitchener, ON, N2G 2K8, Canada

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat9:30 a.m. to 5:00 p.m.
Sun9:30 a.m. to 5:00 p.m.
4.1580 reviews
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Karen Wightman's profile image
Karen Wightman 
6 days ago

Very friendly service 

D Smith's profile image
D Smith 
2 weeks ago

Visited the Kitchener service center on Saturday October 10 2026. I must have caught the service lady on a bad day because she was the most rude and condescending customer service representative I have ever encountered. Would not let me finish explaining my issue before interrupting me. She gave me the impression I was bothering her. Unfortunately, after being cut off mid sentence a few times and trying to speed talk my way through my story I got a little rude myself which just added more negativity to the encounter. I just ... read more

Jocelyn Pizarro's profile image
Jocelyn Pizarro 
3 weeks ago

There needs to be more security on the trains Teens are vaping in the train, listening to music, littering, there no longer respect for anyone 

Raj Patel's profile image
Raj Patel 
a month ago
jnaz pads (naz)'s profile image
jnaz pads (naz) 
a month ago

Frequently asked questions about Grand River Transit Customer Service Centre

How is Grand River Transit Customer Service Centre rated?

Grand River Transit Customer Service Centre has a 4.1 star rating with 580 reviews. 

When is Grand River Transit Customer Service Centre open?

Grand River Transit Customer Service Centre is closed now. It will open at 8:00 a.m. 

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