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Grand River Transit Customer Service Centre

4.1

About this business

Location details

105 King St E, Kitchener, ON, N2G 2K8, Canada

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat9:30 a.m. to 5:00 p.m.
Sun9:30 a.m. to 5:00 p.m.
4.1508 reviews
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Alex Delarosbil's profile image
Alex Delarosbil 
on Google
a week ago

GRT customer support is nonexistent. I am a disabled person in a wheelchair and have had nothing but issue after issue with the drivers and the customer support workers and supervisors do next to nothing to address issues. I have been left stranded at a stop for 40+ minutes in the heat MULTIPLE TIMES as a result of negligence on part of the drivers and have received next to no help from the “customer support workers”. If you are someone that has the ability to get your license, I would highly recommend it if it means being a... read more

Bharath Kumar Empaty's profile image
Bharath Kumar Empaty 
on Google
a week ago

Good customer service 

Abby's profile image
Abby 
on Google
2 weeks ago

Bus departure time was delayed as drivers were smoking and socializing in a circle. Not consistent or reliable, would not recommend if you have anywhere to be. 

Jess Smith's profile image
Jess Smith 
on Google
2 weeks ago

Friendly and helpful! 

Silke Force's profile image
Silke Force 
on Google
2 weeks ago
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Frequently asked questions about Grand River Transit Customer Service Centre

How is Grand River Transit Customer Service Centre rated?

Grand River Transit Customer Service Centre has a 4.1 star rating with 508 reviews. 

When is Grand River Transit Customer Service Centre open?

Grand River Transit Customer Service Centre is closed now. It will open at 8:00 a.m. 

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