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Grand Prairie Services
- Healthcare
- Chicago Heights, IL
About this business
Location details
450 W Lincoln Hwy, Chicago Heights, IL, 60411, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
In my experience, this provider and their staff — especially Pam, who handled phone calls — failed me in every possible way. Pam told me directly that I was “not a patient,” even though I had been seen and treated by this provider. She also promised to follow up on my verbal request for medical records and medication, yet never did. I have documented phone records showing the dates and times of my calls, but their office now claims there is “no record” of my requests. To me, this is not a simple mistake — it feels like gasli... read more
Awesome
0 Stars. Extremely unprofessional.
Good evening Google. On Wednesday January 31st 2024 I would like to file a complaint against Grande Prairie. I called and ask the receptionist if I could get a refill of Sertraline HCL from the therapist. She said that the therapist wouldn't see me if I had an evaluation. I only had two pills left and I was going through withdrawals as well. So on Saturday February 3rd I went to the hospital to get a refill for Sertraline HCL. They gave me a prescription of my meds for a month.
If I cold give 0 stars, I absolutely would! I cannot continue with this company due to its lack of professionalism. No one answers the phone, and when someone does, they don't even know what to do. I have been trying to get any appointment for the longest and keep getting the runaround. If you are not interested in helping your patients, please just close this business. Highly unprofessional and I would never recommend anyone here.
Frequently asked questions about Grand Prairie Services
How is Grand Prairie Services rated?
Grand Prairie Services has a 3.2 star rating with 35 reviews.
When is Grand Prairie Services open?
Grand Prairie Services is closed now. It will open tomorrow at 9:00 a.m.
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