Grand Oaks Health and Rehabilitation Center

Bill B. 

on Yellow Pages

7 years ago

After reading former statements from others. I was ready to see a real hell hole. My companion was transferred from the hospital almost a week ago, and she hasn't had any major complaints. Au contrere, she has good to say about how she is being treated and the interest in the rehab exercises, she has received. The food is "hospital" food, is about the only complaint, so far. My friend thinks the facility is well staffed and kept very clean. 

Sue H. 

on Yellow Pages

8 years ago

my mom (85) has been at Grand Oaks for 4 months after a bad leg fracture. when she first arrived i would agree with some other reviewers, her roommate was loud and prone to episodes of throwing things, the day nurse was very condescending and the aides didn't seem to care much at all (every request was "an effort"). HOWEVER, after a room change, she had the best nurse ever (Deanna). ( i've been a nurse 40 yrs.. i know). this woman was on top of everything, healed up a lingering wound, addressed every concern promptly, was ca... read more

Ande C. 

on Yellow Pages

9 years ago

Worse place to take a love one they're always short-staffed the CNAs and the RN are rude. At night the staff are Extremely Loud and do not care if the patients are sleeping or not. My mother was left in pain for 24 hours before her meds arrived. CNA and another staff member from housekeeping came into my mother's room and we're talking about my mother's diagnosis my mother felt ashamed and humiliated when I made a report the administrator Donna Smith did not even care. To top everything off my mother was placed with a roomma... read more

Natasha B. 

on Yellow Pages

9 years ago

How can you call yourself a rehabilitation center?? The nurses there could care less about the patients. I have been there several times and all their doing is talking amongst themselves. I was there visiting a loved one and the man in the same rooms bell was going off and nobody came in. I went to the nurses station and had to request that somebody come in and help him. Two of the nurses gave me a dirty look (like why did I care) and kept on talking. One nurses name was Tina. It's absolutely HORRIFYING, to know that these s... read more

Doc9054@gmail.com P. 

on Yellow Pages

10 years ago

WARNING: DO NOT PUT YOUR FAMILY MEMBER IN THIS PLACE. The staff is very pleasant to your face but treat the patient's rudely and with disrespect. We brought my mother-in-law home yesterday and she is a totally different person. She's scared, angry, and distrustful; the total opposite of what she was before entering this horror of a healthcare facility. If you file a complaint, they meet with you and tell you they will get down to the bottom of things but its all lip service. If they say they will get back to you...forget it.... read more

Consulate H. 

on Yellow Pages

10 years ago

Peter - As the Executive Director at Grand Oaks, I am open to discussing the concerns you've mentioned in your review. Please call me directly at our care center (386) 446–6060. 

Peter P. 

on Yellow Pages

10 years ago

Have a personal friend there which she always lucid. Went to see before 8pm and she was in a daze and confused and seeing people that was not there. looked for the nurse in all her rooms she was not to be found had to go to there welcome center to get her paged. She was not there for over 20 min. When she arrived she denied given medication and it was so obious that she must had given a sleeping pill and a strong one also sad part looked like most of thos patients at night must have taken the same pill. By 8:30 most of them ... read more