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Grand Courtyards
- Apartments
- Grand Prairie, TX
About this business
Introducing an apartment community for those who want it all - Grand Courtyards. Nestled within Grand Prairie just minutes from Arlington, this residential setting offers the finest schools, shopping and convenience to both Dallas and Fort Worth cities. Just minutes from 360 and I20, these 1, 2, and 3 bedroom apartment homes feature designer interiors, resort-style amenities, garages and covered parking. Come home to a peaceful sanctuary and discover the lifestyle you deserve.
Location details
525 W Westchester Pkwy, Grand Prairie, TX, 75052, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Really like it The community is very large and friendly they're always upgrading around the community a great place to get ready for a house in the future!!
Business response:
Hi, thank you so much for your positive comments about MAA Grand Courtyards! Feel free to reach out to us if you need anything. Have a wonderful day.
I love it here! I moved in late December and I was probably the worst person ever I kept changing my mind on what apartment I wanted but I’m glad I did. I have now lived here a few months and I must say I love it. My apartment has had a few issues such as a water leak and dishwasher leak but all got repaired the same day or came back the following day to finish. Sheila does an amazing job as property manager and addresses concerns right away she insures the property stays in tip top shape, I always see her walking the proper... read more
Business response:
Nothing makes us happier than hearing that our residents love their home with us! Thank you so much for praising Sheila, Abi, and Brittany! We're immensely proud of the exceptional professionals we hire to maintain our community. It is encouraging feedback like yours that validates our commitment to excellence. We sincerely appreciate your enthusiastic review and recommendation!
DO NOT RENT HERE DO NOT RENT HERE!! Management has NO concern for its tenants, facts, or what is right. They will tell you one thing and do another. They will LIE to you just so you get out of the office. Their computer system is awful. They charge fees even after you have submitted the items requested. The grounds are not maintained. Lights broken, giant holes, a fountain that’s hasn’t worked in years. You have to pay $40 for cable even if you don’t use it. There is trash always left out. Dogs always out without a leash. Th... read more
Business response:
We are so sorry to hear about your negative experience. Our team works hard to provide value, superior service, and to make sure the community is well maintained, and we sincerely apologize if you experienced something less. Please feel free to contact us by phone at 866-620-1130, so we can apologize in person and try to make it right. Were sorry for disappointing you and would appreciate your patience as we work to better serve you.
Decent Lived here 1.5 years. It’s a wonderful location, near the highway, shopping centers and plenty of restaurants nearby. Pretty good quiet community, lots of dog owners. The only reason we still live here is the convenience of the location. Prices are not worth what you’re getting, they rushed and sold us the apartment that wasn’t even ready for move in, on move in day there was still stuff from the workers in apartment and things that needed to be fixed (which they told us would be ready prior to moving in). There is ab... read more
Business response:
We appreciate your review and your compliments on the wonderful location of our community. However, we are disappointed to hear of the trouble you had at move-in. Please accept our sincerest apologies if the condition of your home at move-in fell short of the high standards you've come to expect from us. If your parking and maintenance issues remain unresolved, please reach out to us at 866-620-1130.
Grand courtyard This apartment community is nice; very nice people and it looks nice and very quiet. However, the office wants to charge you for every little thing they can. They will not work with you and will add charges even if it against the lease. The women at the office are very unprofessional and was blaming me for mistakes they made upon signing the lease. They keep putting this one woman who is new and doesn’t know the job to speak to future residents giving wrong information. The manager shiela will blame you for a... read more
Business response:
Thank you for bringing these matters to our attention. Our team strives to treat every resident with respect, and we apologize if there were any possible lapses in communicating these values to you in the past. We look forward to improving your impression of our service moving forward. If you have any other questions or concerns to share, please give us a call at 866-620-1130. Thank you!
Review on Grand Courtyards I lived in Grand Courtyards for 3yrs with my child. The apt we lived in was old and in need of updates. The carpet was dirty and the wk I moved in I found roaches in the kitchen cabinets. At first the complex was quiet, the neighbors were respectable people and the elementary school was in walking distance. My car was broken into and when I reported it to the apt manager, Shay she advised for me to call the police which I had already done. She never informed the other tenants of the incident and I ... read more
Business response:
We apologize for the way you have been treated and want to assure you that we are taking the appropriate measures to address and fix this situation. Comments such as these allow us to provide feedback to our team and continually improve our service. As a resident at Grand Courtyard, you are truly valued. If you’d like to hear more about our plan of action and discuss this further, please call us at 866-620-1130.
The Grand Courtyards The apartments are a great place to live and in an awesome location. There are a couple of amenities such as the workout out room that could be updated, but otherwise a great place to reside.
Frequently asked questions about Grand Courtyards
How is Grand Courtyards rated?
Grand Courtyards has a 4.2 star rating with 354 reviews.
When is Grand Courtyards open?
Grand Courtyards is closed now. It will open tomorrow at 9:00 a.m.
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