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Gran Bay Apartment Homes

4.4

About this business

Location details

13444 Gran Bay Pkwy, Jacksonville, FL, 32258, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.4337 reviews
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- Yung_Cdr -'s profile image
- Yung_Cdr - 
on Google
3 days ago

Your men came in. Completely disregarding the crack across the ceiling that they never came to finish when I submitted the last work order for it. It’s gotten worse due to the weather I can only assume and they left a note saying wipe the wall and wipe the vents. No dust want on my vents, and if you want to paint my walls we can coordinate but they never even addressed the issue. 0/10. Utterly disappointed. No communication. No resolve. No steps moving forward. Nothing. I had to go back to the front office and dispense with ... read more

rachael kleiner's profile image
rachael kleiner 
on Google
a week ago

I have lived here for 2 years and it’s been an excellent experience. The grounds and buildings are well maintained and the office is very responsive. My only complaint is that they needed to enter the apartment for various inspections every couple of months. But that just goes to show how proactive they are with maintaining the buildings at a high standard. Maintenance is quick to respond to requests and repairs. We have loved our updated apartment and have rarely had issues inside the apartment. The neighbors and community ... read more

Marie Kup's profile image
Marie Kup 
on Google
3 weeks ago

I can’t say enough good things about my experience at Gran Bay Apartments! From the very beginning, my leasing agent Alexis made the entire process so easy and enjoyable. She was incredibly responsive, patient with all my questions, and always made me feel like a priority. It’s rare to find someone who genuinely cares and follows through the way she does. The overall experience of working with the Gran Bay team has been a breath of fresh air. From the professionalism of the staff to the welcoming atmosphere of the community,... read more

Marcy Wicker's profile image
Marcy Wicker 
on Google
2 months ago

I cannot say enough great things about this apartment community! From the moment I arrived, the level of customer service has been nothing short of exceptional. The staff is attentive, welcoming, and truly goes above and beyond to ensure residents feel at home. The community itself is beautifully maintained—common areas are always clean, landscaping is pristine, and everything is thoughtfully cared for. It’s clear that a lot of pride is taken in keeping the property looking its best. A special shoutout to Courtney, the Commu... read more

Brandy's profile image
Brandy 
on Google
2 months ago

I worked with Samantha who gave us a tour and helped with the application process. Super friendly and responsive. The apartment itself is very nice, the pool area looks amazing. I would highly recommend you check Gran Bay out! 

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Frequently asked questions about Gran Bay Apartment Homes

How is Gran Bay Apartment Homes rated?

Gran Bay Apartment Homes has a 4.4 star rating with 337 reviews. 

When is Gran Bay Apartment Homes open?

Gran Bay Apartment Homes is closed now. It will open at 10:00 a.m. 

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