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Rt 219/RT 250 S, Elkins, WV, 26241, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Called for an appointment at 9:00 am. They said they would call me back, never did. Called them at 12:30. Said they needed more time and would call me back. I waited. I called again at 4:10. They closed early I guess. No answer. This is not how a professional medical office behaves. Guess I’m still looking for an eye doctor after wasting an entire day.
My second year coming here, the doctors and associates are very nice and helpful
They do not answer the phones and their service is lacking in general when selecting glasses and giving full unfettered information, be it prescriptions at the time of the appointment (they did mail it after I purchased glasses from them) or their full price list. They also denied a direct request for a fully itemized bill with all options for each pair of glasses showing expected insurance amounts, deductions due to specials or sales, and general cost to the customer for each option on the lenses.
Closes completely for a whole hour for "lunch" so you can't even pick up your glasses while out for errands if you've got a busy schedule. Entirely unprofessional, lunch SHIFTS exist for a reason. I would expect better from medical professionals...
Grahame Gongol Jenna OD has a 3.1 star rating with 14 reviews.
Grahame Gongol Jenna OD is closed now. It will open on Monday at 9:00 a.m.
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