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Grace Hill Retirement Community

3.8
  • Ottawa, ON

About this business

Location details

1510 St Joseph Blvd, Ottawa, ON, K1C 7L1, Canada

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
Sun7:00 a.m. to 8:00 p.m.
3.825 reviews
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Jacqueline Brunet's profile image
Jacqueline Brunet 
3 weeks ago

Cet avis concerne le premier �tage o� les r�sidents sont encore capables de se d�placer et se nourrir. Nous n’avons pas d’exp�rience pour les autres �tages. En g�n�ral, cet endroit offre une ambiance agr�able pour les personnes atteintes de d�mence. L’accueil la premi�re journ�e fut tr�s chaleureuse et r�comfortante. L’�difice est charmant (un ancien monast�re et entour� de verdure). La nourriture est excellente. Les sorties et les activit�s sont vari�es et amusantes (musique live et visites d’animaux). Le personnel est tr�s... read more

Barbara Mentus's profile image
Barbara Mentus 
4 months ago

October 2025 the absolute worst experience of our entire life at this retirement residence cannot even explain in many words, The lack of care, compassion absolutely everything that was promised upon signing an agreement was not present. This facility should be closed permanently. 

Karna Bennett's profile image
Karna Bennett 
5 months ago

My dad is in this place and it's horrible I can't wait to move him from here it smells like pee and other things I won't say.there is no stimulation and they don't do any activities.the food is horrible and it's locked up like ur a caged animal an institution.no outings no shuttle bus they do the bare minimum to save money the price is outrageous for what u get very little. Everytime i leave my dad here I cry.looking for a better place they just rob u. I don't recommend it to anyone my dad has been attacked many times by oth... read more

Kim Brouillette's profile image
Kim Brouillette 
5 months ago

As the owner of a senior moving and transition company, I’ve had the opportunity to work with many retirement residences, and our experience with this community has been excellent. In particular, working with Nathalie from Grace Hill was a pleasure. She is professional, highly knowledgeable, and a strong advocate for the residents and their families. She worked closely with us and the family to ensure the move was as seamless and stress-free as possible. Every staff member we encountered and had the pleasure of speaking wi... read more

Juliane Boselli's profile image
Juliane Boselli 
a year ago

This place is horrible! My aunt has been there for a month and she is dying. They haven’t brushed her teeth in a month and they don’t give her 3 meals a day nor have washed her face. She has bed sores from not changing her. We pay 10k a month for this service and there excuse is they’re short staffed. Complete terrible service. Do not take your loves ones here. This is just the start if things don’t change I will be going to the news and Marie-France Lalonde 

Frequently asked questions about Grace Hill Retirement Community

How is Grace Hill Retirement Community rated?

Grace Hill Retirement Community has a 3.8 star rating with 25 reviews. 

When is Grace Hill Retirement Community open?

Grace Hill Retirement Community is closed now. It will open at 7:00 a.m. 

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