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Grace Cheng, MD
- Neurologist
- Naperville, IL
About this business
With more than 600 physicians and in over 70 locations, DuPage Medical Group is the largest independent, multi-specialty physician group in the Chicago area.
Location details
636 Raymond Dr #304, #304, Naperville, IL, 60563, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I felt like I was bothering her. She didn't explain anything except to come back in 3 months. The meds she ordered gives me constant diarrhea. I am so frustrated.
Dr Cheng was patient and informative. She explained the plan to treat my migraines. I will see her again for follow up. So far so good!
Very dry with me. As a physician I would expect her to have better patient interactions and make the patient feel more welcome. Did not give me any details on my diagnosis. Rude and dismissive.
Scheduled an appointment for an EMG with Dr. Cheng about a few weeks ago. Today 5/14 was the appointment. Her and her office decided to call me TODAY, the day of the appointment to let me know that they can’t do the EMG because it was for another doctor. I wouldn’t be upset if this was told to me the day of scheduling or a few days after. WEEKS after and the day of is not right and not professional. I would not recommend ANYONE to go with this doctor. This is only an indication of how she is as a doctor.
Absolutely terrible. Very condescending and dismissive. Did not want to diagnose me because I cant take a medication she recommended. Took forever to get my MRI results after being in a ton of pain. My other doctor was appalled at how she handled my situation and referred me to a good neurologist.
Not so good. Was unable to reconcile her observations with test results run by another physician. Seemed to struggle with what the next steps would be. Eventually came up with "sort of a plan" that I'm not sure is being executed or not.
I am 70 with a lengthy history of high blood pressure and high cholesterol, and a family history of stroke and cardiac disease. I saw Dr. Cheng for severe headache and confusion. A couple days later she posted the test results, largely inscrutable, with a terse comment that nothing significant was detected but I could take ibuprofen for the headache. I followed up with her NP who looked at the CT and immediately ordered MRIs—showing an acute ischemic stroke. Visit “Dr.” Cheng at your own risk.
Business response:
Hi, we're sorry to hear about your experience. We value your feedback and have passed your message along to the appropriate members on our team. If you wouldn't mind, please contact us at info@dupagemd.com so we can learn more.
Very much in a hurry, about everything. I hate leaving negative feedback, but I was not properly cared for. My condition was not explained.
Business response:
Hi, we're sorry to hear about your experience. We value your feedback and have passed your message along to the appropriate members on our team. If you wouldn't mind, please contact us at PatientExperience@dupagemd.com or (855) TELL-DMG so we can learn more.
Excellent caring dr.
Business response:
Hi, thanks for taking the time to leave a review. We appreciate the positive feedback! Thank you for choosing DuPage Medical Group.
Frequently asked questions about Grace Cheng, MD
How is Grace Cheng, MD rated?
Grace Cheng, MD has a 3.4 star rating with 27 reviews.
When is Grace Cheng, MD open?
Grace Cheng, MD is open now. It will close at 6:00 p.m.
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