Grace Care Center at Northpointe & Nstep Rehab

M L Drobner 

on Google

11 months ago

My father & mother were housed at this facility at different times. We were shocked when alcohol was served during their "happy hour" events. Most of the patients are taking multiple high powered meds, including Tramadol. That's like serving alcohol to hospital patients. Totally ridiculous. When my mother was transferred to an assisted living facility, they too served alcohol during their various events. Appalling. And the assisted living place encouraged mobility challenged wheelchair bound residents to "get up & dance" dur... read more

nancy albright 

on Google

5 years ago

Do not place your loved one here. I was told they would put a safety plan in place so my uncle would not fall again after falling twice before out of the bed. I never received a call and he fell again and was told he had a small bump on his head. The whole day passes before finding out he is now in the ER and never got a call that he was. When I get to hospital come to find out he has a gash and received stitches. The next day he is not himself and we decide to get him to a hospital again and remove home from there. I could ... read more

A. J. Gros 

on Google

6 years ago

I was most impressed by how the employees at Grace Care acknowledged the patients by name and the overall atmosphere. We looked a few other facilities and chose Grace Care because the admin let me stay with my wife during her recovery. They have been extremely accommodating and the food was better than most other facilities we’ve been in. The nurses, therapists, CNA’s were all excellent. I was very pleased with how the facility is operated and the overall service. I would recommend Grace Care to anyone looking for a wonderfu... read more

Tiffany Edwards 

on Google

6 years ago

I am extremely please with the care my mother received at grace care she fell and the bathroom about 3 weeks ago and the hospital wanted to send her to and compass but she was denied. I did not know what else to do I heard a lot about things about skilled nursing facilities but my case manager told me to just talk to Them. A lady came out to the hospital I can't remember her name she was A tall black lady and she was so sweet and she seemed like she really cared about my mother in her care I talked to a couple other places b... read more