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Gordon Rug Company

5.0

About this business

Location details

149 State St, Newburyport, MA, 01950, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
5.024 reviews
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David Hall's profile image
David Hall 
2 months ago

Most important part of this comment is that I was not asked to make a comment. (As is often the case these days) I have just experienced some of the best "stand behind your product" service in my 40 odd years owning real estate in Newburyport. Jeff and the Gordon Rug crew is in the process of replacing 2,000 sf of product in the Tannery that was defective in compostion (not installation). No complaints, no nonsense....just a can do attitude about the best solution.....and no extra charges. So appreciate this. 

Libby Harrington's profile image
Libby Harrington 
3 months ago
Erin Sharry's profile image
Erin Sharry 
a year ago

Cannot speak more highly of our experience with Gordon Rugs. They were so helpful in helping us narrow down many options to the perfect choices. They even went out of their way to come measure on short notice to make sure our flooring was ordered and installed quickly in our new home. Jeff and Ellen were incredibly kind, knowledgeable and easy to work with. Our installers were professional, so skilled and stuck to the date and times we had planned. Thanks again, Gordon rugs! 

Carly Svirsky's profile image
Carly Svirsky 
a year ago

Great experience from the day we walked in the door to the day of install. So many options and through all budget points. We love our choice and highly recommend Gordon Rug! 

Dave G's profile image
Dave G 
a year ago

What a great experience. From the sales process through the installation, everything was top notch. The area rugs are beautiful and well crafted. The installation was perfect and included having to walk two large heavy rugs up four floors without complaint. They moved furniture, offered to vacuum, flipped mattresses and waited while I made adjustments to a new bed platform we just got. They even custom cut and binded, right onsite, a portion of one of the rugs to follow several jogs in the wall. And on top of the high level ... read more

Frequently asked questions about Gordon Rug Company

How is Gordon Rug Company rated?

Gordon Rug Company has a 5 star rating with 24 reviews. 

When is Gordon Rug Company open?

Gordon Rug Company is closed now. It will open tomorrow at 9:00 a.m. 

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