Goodwill

Ysa Lebrilla 

on Google

a month ago

I just tried to donate a bag of clothes and a few bags/purses and walked into the front to see where or how to donate my stuff and the lady at the front said I had to drive through the back to which I told her I don’t have a car and then they said I couldn’t donate unless I drive through the back. Like I’m not an employee so I don’t know the store’s inner workings or whatever, but could the employee not just take my stuff to the back where it would’ve been donated by drive through anyway??? Kind of a dumb policy imo. Not to ... read more

Luis M 

on Google

2 months ago

⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️"Consumer Beware: Goodwill Industries has been hiking up prices on all items, and their refund/exchange policy is unclear. For items other than clothing, all sales are final, but this is not stated anywhere in the store or on receipts. This lack of transparency feels deceptive, as customers are blindsided when trying to return or exchange non-clothing items. Goodwill should clearly display their policy throughout the store to avoid misleading consumers. Until then, shop carefully and be awar... read more

Michelle Huerta 

on Google

4 months ago

Prices are either $5 or $10 sometimes it’s cheaper to purchase new items. I have found some great pieces here too. I stop by here and there. 

Samantha Maree 

on Google

4 months ago

I tried to purchase a purse at this Goodwill and was told that I couldn't buy it due to the employee stating that "I priced this myself and the price is wrong" when there were 2 NEW perfectly placed stickers on it. The purse was priced at $4.79 and she said it was supposed to be $14 and when I offered to pay the difference she said "I cannot sell this anymore because it's been tampered with" when it clearly wasn't. If you want to keep things for yourself, keep them in the back room next time instead of refusing to sell items... read more

Tee Bee 

on Google

5 months ago

This is one of the worst Goodwills I’ve been to in terms of organization. In Washington state, all clothing is organized by size so you can go right to your section. Then housewares are organized by category, such as sewing, crafts, mugs, plates, etc. At the Merced location, clothing is sorted by gender and the size isn’t even written on the price tag. And housewares are just lumped together in chaos, no rhyme or reason. If things were organized by size and category, you could find things and therefore they’d sell so much mo... read more