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Good's Furniture
- Furniture Stores
- Decatur, IL
About this business
Location details
1360 Koester Rd, Decatur, IL, 62535, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Had a great experience months ago. With the liquidation it was horrible. After negotiating the “rock bottom” price I found furniture cheaper on line. Called and Johnie was great to deal with. Matched the price and I was told a cashiers check would come with the delivery. When the delivery was scheduled i reminded them about the check. Delivery came and no check. Then when you call to get the delivery rescheduled it’s an argument. They won’t send the check with the delivery guys. They are supposed to be sending a refund. Why ... read more
RecommendedOur salesman, Randy, was so patient and understanding. Going back for at least one more room of furniture. The delivery guys were great, too!! On time and very quick!
Business response:
Thank you for leaving us a great review, Sue! We are thrilled to hear that our staff was able to help you from start to finish, and we can't wait to see you again!
We had a great experience today. Lisa M. was able to show us exactly what we were looking for and at a great price. We had already been to two other places so I'm happy we stopped in. She was knowledgeable without being obnoxiously pushy. Thank you for the service. We look forward to receiving our new living room set!
Goods...good folks. Just purchased a sofa, love seat and dining room set. Quality furniture, great service, no pressure...Randy Sykes is the man.! Better furniture than those national stores that sell stuff made in China, better prices...
I love my Lazy Boy sectional. I highly recommend Lisa.
We had a great experience with Goods we came in looking for a mattress. And Connie was so helpful and patience with us. We tried out so many mattress because we could not decided what to get. And she finally was able to find the perfect one for us. Thank you. I would recommend goods to anyone.
This is an attempt to vent/complain about the quality of products purchased from Goods. I bought this Lane reclining sofa from Goods Furniture in 2012. It resides in our formal living room, and therefore has had very minimal use. The end of 2016 we discovered the material was "flaking" off, WHAT IS UP WITH THAT! It has only affected 1 portion of the 3 pieces, so far. I contacted Goods and waited months for them to tell me it's out of warranty and there's nothing they can do. I then contacted Lane direct, and waited 4 mos., a... read more
They do not stand behind the furniture they sell. Less than 2 years with a sectional that is falling apart and they will not help. Lesson learned, will not buy from again.
Business response:
We take these concerns very seriously and are very sorry to hear about your experience. Please send us a direct message with your contact information so that we can help resolve this concern. Thank you!
Frequently asked questions about Good's Furniture
How is Good's Furniture rated?
Good's Furniture has a 3.9 star rating with 65 reviews.
When is Good's Furniture open?
Good's Furniture is closed now. It will open at 9:00 a.m.
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