Gong Cha Niagara Falls

Sidra Qureshi 

on Google

a week ago

I have ordered from this location approx. 4-5 times to give them multiple chances. Each time they overload the drink with so much ice that it's extremely watered down. The brown sugar syrup is almost nonexistent even though I ordered 100% sweetness, and pearls are soggy. I have requested on multiple occasions for them to remove the ice but they refused saying they can't remove an ingredient. Therefore, I requested the to put less ice instead and they still refused. I think they do this so they can use less ingredients and sa... read more

Sidra Qureshi 

on Google

3 weeks ago

I have ordered from this location approx. 4-5 times to give them multiple chances. Each time they overload the drink with so much ice that it's extremely watered down. The syrup is very less even though I ordered 100% sweetness, and pearls are soggy. I have requested on multiple occasions to remove the ice but they refused saying they can't remove an ingredient. Therefore, I requested less ice and they still refused. I think they do this to use less ingredients but it makes the drink extremely bland. I ordered multiple times... read more

Amber Qureshi 

on Google

a month ago

I’ve ordered bubble tea from here twice and it’s good, however they add an incredible amount of ice, almost 3/4 of the drink itself. In my order I put “very little ice please” in the notes and they sent me my drink with a note that said they have a set amount of ice but they fixed it for me this time, the drink itself still had a lot of ice though.