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Gong Cha
- Retail
- Kitchener, ON
About this business
Location details
655 Fairway Rd S, Kitchener, ON N2C 1X4, Canada, Kitchener, ON, N2C 1X4, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:30 a.m. to 10:30 p.m. | |
| Tue | 11:30 a.m. to 10:30 p.m. | |
| Wed | 11:30 a.m. to 11:00 p.m. | |
| Thu | 11:30 a.m. to 11:00 p.m. | |
| Fri | 11:30 a.m. to 11:00 p.m. | |
| Sat | 11:30 a.m. to 11:00 p.m. | |
| Sun | 11:30 a.m. to 11:00 p.m. |
Great place! Love their strawberry matcha drink
My partner and I have been a regular at this store for 3 years now. Just now I went in to get a fresh milk tea w/ pearls and I always ask for light ice. She very rudely told me it has fixed ice, however I explained to her that I never have an issue when I come during the daytime hours, she rolled her eyes at me and went to make our drinks, in which she added extra ice to make a point to us. Overall I love this store but the night staff are quite rude, they do not smile or even say to have a nice night after we said thank you... read more
Very disappointing experience. We just went there for the first time and ordered brown sugar milk tea and coconut milk tea and we suggested some customizations as well. The staff was looking as if she is uninterested and showing attitude while taking order. I also worked in a food chain and I am well aware of how important is customer service. The staffs attitude was very rude and when we went to the store she was not willing to come out even if she saw from inside and doing nothing. We waited there for more than 5 minutes a... read more
Bad service Unclean space Although they have good drink options
Super unkept, dirty location. Rude staff/service. Low quality of drinks.
Frequently asked questions about Gong Cha
How is Gong Cha rated?
Gong Cha has a 4.1 star rating with 278 reviews.
When is Gong Cha open?
Gong Cha is open now. It will close at 11:00 p.m.
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